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Awarded contract

Published

Contact Centre Support

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Buyer

Coventry City Council

Value

65,125 GBP

Current supplier

TTEC CONSULTING (UK) LIMITED

Description

The procurement of Managed Services support for the on-going maintenance of Microsoft Dynamics 365 Contact Centre. The services includes: • Client Success Management • Incident Management • Platform adoption hours

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Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Director for Planning & Performance

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Director of People

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

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CPV Codes

72800000 - Computer audit and testing services
72700000 - Computer network services
48200000 - Networking, Internet and intranet software package
72820000 - Computer testing services
72810000 - Computer audit services
72720000 - Wide area network services
72710000 - Local area network services
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48220000 - Internet and intranet software package

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