The Provision of a Remote Support Tool on behalf of NHS Counter Fraud Authority

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Buyer

NHS Shared Business Services

Value

23,350 GBP

Current supplier

Softcat PLC

Description

The provision will provide improvements to the current screen sharing functionality within Microsoft Teams to provide remote support to users of the Technology Service Desk with the introduction of a dedicated remote-support tool. Providing interaction directly with service-user devices remotely and provide additional functionality, effectiveness and streamlining to technical support capabilities by dedicated, service-specific features expected by a dedicated remote support tool.

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Chair

Chairman

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Managing Director

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Partnerships Director

Top Level Director

Cornwall Council

537,261 GBP

Published 18 hours ago

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CPV Codes

48000000 - Software package and information systems

48900000 - Miscellaneous software package and computer systems

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48400000 - Business transaction and personal business software package

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