Freshservice - ITSM Service Desk Software

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Buyer

Norfolk and Norwich University Hospitals NHS Foundation Trust

Value

75,648 GBP

Current supplier

Freshworks Inc.

Description

IT Service Desk software solution. Featuring an intuitive UI, robust ticketing - Incident, Problem, Change and Release Management, powerful self-serve portal with service catalogue & knowledge management, enterprise reporting, rich integration capabilities, smart automation and AI/ML capabilities. Freshservice is device agnostic and available via Android/iOS apps.

Personalised AI Summary

Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Connect with key decision makers

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Consultant Haematologist

Third Level/Head of Service/Manager

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Deputy Divisional Operations Director - Medicine

Third Level/Head of Service/Manager

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Senior Matron - Surgery & Critical Care

Third Level/Head of Service/Manager

Gloucestershire County Council

189,000 GBP

Published 2 days ago

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CPV Codes

48000000 - Software package and information systems

48900000 - Miscellaneous software package and computer systems

48800000 - Information systems and servers

48700000 - Software package utilities

48600000 - Database and operating software package

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48400000 - Business transaction and personal business software package

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