Endpoint Computing Equipment Framework

Description

Endpoint computing equipment is procured by the Digital Technologies department. The computers we order mainly fail into 4 areas: staff, students, research and Audio Visual. Staff traditionally have used a mixture of desktop computers and laptops but since the Covid Pandemic this has moved heavily towards laptops with associated docks, monitors, keyboards and mice. All-in-one computers are mainly used in the student open access areas and general IT teaching spaces. Many of our specialist computer teaching rooms use workstation class PCs with powerful processors and high spec graphics cards. The Research community use a variety of computers depending on their requirements, often these are bespoke workstations. The final area of Audio Visual covers the teaching lecterns and digital signage. Some of the lecterns and the digital signage use ultra-small form factor computers but the lecterns in the larger rooms use more powerful small form factor computers capable of handling lecture capture. Scope The following section defines the scope and exclusions of the Contract for the University’s requirements. The framework agreement is divided up into lots as follows: Lot 1 - Desktops, laptops and workstations along with associated peripheral devices and accessories Lot 2 - Apple Products and associated peripheral devices and accessories. The University reserves the right to order from outside of this tender when the winning supplier is unable to provide the required computers. Goods will need to be delivered to: • Any UK address for home use requirements • A Designated DT office/storeroom to replenish our stocks • A specific room on any of our campuses where they would typically be unpacked and fitted to desk, and all packing etc. should be removed and appropriately disposed of. This is currently a free service, as is the ability to hold stock in bond at our supplier premises until we need to call it forward. The supplier should hold a ‘gold stock’ of our core products in order to fulfil a next day delivery of small quantity of devices (typically 5). The supplier should provide a web portal for the University to review current pricing and availability, Gold Stock levels etc. The supplier should also provide a next day swap out service for broken computers on the core devices. All other devices have a next business day onsite warranty.