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Awarded contract

Published

IT Managed Support Services

25 Suppliers have already viewed this notice

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Buyer

Gateway Housing Association

Value

340,200 GBP

Current supplier

Waterstons Limited

Description

Gateway Housing is seeking to appoint a supplier to manage the support of its IT service. This will include provision of an on-site resource for each working day of the year who will resolve day-to-day issues and undertake project work as time permits. This must be reinforced by an off-site second and third line resolver function and an off-site Service Desk for logging calls. The Supplier will also be expected to monitor key services such as the servers, storage and networks with the capability to respond to alerts and alarms on a 24x7 basis.

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Chairman

Chairman

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Director of Development & Sales

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Director of Customer Services

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

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CPV Codes

72000000 - IT services: consulting, software development, Internet and support
72900000 - Computer back-up and catalogue conversion services
72800000 - Computer audit and testing services
72700000 - Computer network services
72600000 - Computer support and consultancy services
72500000 - Computer-related services
72400000 - Internet services

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