Awarded contract

Published

Inform 360 managed IVR

79 Suppliers have already viewed this notice

Track & Win Public Sector Contracts and Tenders. Sign up for Free

Value

122,758 GBP

Current supplier

Inform Communications plc

Description

Renewal of call handling software.  This was introduced to mitigate the transfer of dealing with customer telephone calls which are no longer being dealt with by the customer contact team.  The call handling software was originally introduced in the benefits team and more recently introduced in the revenues team.  Procured by West Dorset District Council on behalf of itself, Weymouth and Portland Borough Council and North Dorset District Council. Procured via framework - G cloud 10 - RM1557.10. Inform are the sole supplier on this framework.

Unlock decision maker contacts.

Create a Free Account on Stotles

Stotles is your single source for government tenders, contracts, frameworks and much more. Sign up for free.

Sign up to the Stotles Tender Tracker for free

Find even more contracts with advanced search capability and AI powered relevance scoring.