Unified Communications and Contact Centre

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Buyer

Trafford Council

Value

503,187.37 GBP

Current supplier

GAMMA NETWORK SOLUTIONS LIMITED

Description

Procurement of an up-to-date unified communications technology / contact centre system to replace current telephony solution. Unified Communications (UC) is a single platform that will consolidate the council's telephony and communication requirements into one single platform including contact centre, voice, video, data, chat, presence, and integration into the MS teams telephony platform. Lot 1: Procurement of an up-to-date unified communications technology / contact centre system to replace current telephony solution. Unified Communications (UC) is a single platform that will consolidate the council's telephony and communication requirements into one single platform including contact centre, voice, video, data, chat, presence, and integration into the MS teams telephony platform.

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Deputy Chief Exec/Corp Dir Strategy & Resources

Deputy/Assistant Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Corporate Director of Adults & Wellbeing

Top Level Director

Ministry of Justice

121,800,000 GBP

Published 2 months ago

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CPV Codes

64200000 - Telecommunications services

64220000 - Telecommunication services except telephone and data transmission services

64210000 - Telephone and data transmission services

64000000 - Postal and telecommunications services

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