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Preliminary Market Consultation For the Provision of Contact Centre as a Service

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Buyer

Department of Social Protection

Description

Preliminary Market Consultation For the Provision of Contact Centre as a Service. This Preliminary Market Consultation (PMC) is an information gathering process whereby the Department of Social Protection – DSP – seeks to collect information and opinions from ICT suppliers. This PMC and responses provided may be used as a precursor to a procurement process.

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CPV Codes

72253000 - Helpdesk and support services
72253100 - Helpdesk services
72000000 - IT services: consulting, software development, Internet and support
72253200 - Systems support services
72900000 - Computer back-up and catalogue conversion services
72800000 - Computer audit and testing services
72700000 - Computer network services
72600000 - Computer support and consultancy services
72500000 - Computer-related services
72400000 - Internet services

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