Awarded contract
Published
Emergency Travel and Accommodation Services
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Description
The supplier shall produce a plan in conjunction with the CNC to transport Officers safely and effectively to and from locations that are to be specified. The plan should include: • locations for transporting Officers to and from • timetable(s) of arrival and departure point where possible • route plans • central pick-up point including back up options in the event of a cordon scenario • details of accommodation availability, locations and types, non- availability • all the above maybe amended and updated during an invocation The supplier shall provide a website to be able to be accessible to all the CNC staff with full transport and accommodation plans and timetables available for download. This website shall be updated regularly to ensure that the most up to date information possible is available to the Customer's personnel. The supplier shall provide a 24/7 365 service desk to receive and process any call(s) and request(s) for transportation and accommodation in the event of a Disaster and or Threat. On receiving a request from the CNC, the supplier shall clarify: • Whether the caller is an authorised user • Details of the incident • Number of Officers involved • Number of vehicles required • Number of rooms required In accordance with the specified requirement(s) the supplier shall then assign sufficient: • vehicles • accommodation
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