Look Ahead Care & Support - Case Management Software

Description

The purpose of this tender is to identify a suitable supplier to provide a robust Case Management System that provides Look Ahead with a digital, centralised platform for recording, tracking, and managing the support that is provided to Look Ahead’s customers. Look Ahead would like to engage with a technology company who: -Can deliver a software solution that is fit for purpose and already used in the social care sector -Can provide a solution that is easy to use and feature rich -Understand the specific needs of the services that Look Ahead offer i.e. providing care and support to young people, people who are homeless and people with learning disabilities or mental health issues and how the proposed system will enable/improve that service -Will support Look Ahead with the roll out and implementation of the software, including supporting with training -Will partner with Look Ahead over the lifetime of the contract to ensure the implemented system works effectively and drives value for the organisation, its end users and its customers Lot 1: The purpose of this tender is to identify a suitable supplier to provide a robust Case Management System that provides Look Ahead with a digital, centralised platform for recording, tracking, and managing the support that is provided to Look Ahead’s customers. Look Ahead would like to engage with a technology company who: -Can deliver a software solution that is fit for purpose and already used in the social care sector -Can provide a solution that is easy to use and feature rich -Understand the specific needs of the services that Look Ahead offer i.e. providing care and support to young people, people who are homeless and people with learning disabilities or mental health issues and how the proposed system will enable/improve that service -Will support Look Ahead with the roll out and implementation of the software, including supporting with training -Will partner with Look Ahead over the lifetime of the contract to ensure the implemented system works effectively and drives value for the organisation, its end users and its customers Additional information: To deliver the requirements, an initial 3-year contract will be awarded with an optional extension of an additional 24 months. Therefore a total potential contract length of 5 years.