Eforms and Customer Experience Platform

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Buyer

Nottingham City Council

Value

81,575 GBP

Current supplier

Granicus-Firmstep Ltd

Description

Government low code Platform, multi-channel, end-to-end, customer experience services and channel shift. Enables self-service, CRM, CXP replacement with CRM-light, case management, Revs and Bens, Council Tax, Benefits, Housing, Housing Rents, NNDR, eForms, mobile offline, secure portals, bookings, SSO, Scanning Kiosk, Alexa, Bots, Mobile App, transactions, and full integrations and work-flow. Procurement run through G-cloud 12.

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Interim Corp Director of Finance & Resources/S151

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Corporate Director Adult Social Care & Health

Top Level Director

Department for Environment, Food and Rural Affairs (DEFRA)

98,982 GBP

Published 6 days ago

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CPV Codes

72222300 - Information technology services

72222000 - Information systems or technology strategic review and planning services

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