Provision of Security and Other Related Services for the ESM

Description

The service provider shall provide an end-to-end ‘managed-service’ with adequately trained staff personnel for various security services, including guarding, security and reception duties, driver services, etc. with the aim to protect and ensure the safety, security and integrity of the ESM premises and ESM members of staff, 24 hours per day, 365 (366) days a year. The following services will be required: 1) Ongoing services: (a) on-site security coordinator; (b) manned guarding; (c) reception services and FM desk support services; (d) mail scanning and tracking services on the ESM premises; (e) driver services; (f) out-of-hours monitoring and response; (g) residential alarms. 2) On-demand services (additional guards, body guards, additional drivers, armed guards, purchase of security alarms/systems); 3) Optional services: (a) mail scanning and tracking services outside of ESM premises. The ESM will award a framework agreement to a single service provider for the provision of security and other related the services. The ESM will award the framework agreement to the service provider who meets best the award criteria set in the procurement documents and obtains the highest final score.