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Published

002360 - Single Person Discount (SPD) Monitoring Service Review

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Buyer

Durham County Council

Value

104,000 GBP

Close date

2025-11-24

Description

Previously a simple form was completed where the customer signs to confirm they are the only resident adult liable for Council Tax, before SPD is awarded. Whilst this option is still available to customers, from 2017 they can also complete an intelligent online open channel form that transfers to Durham County Council's (DCC) council tax system and automatically updates the liability awarding the discount. This has removed the need for any manual intervention from DCC Awards Officers.

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Head of Environment

Chairman

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Corporate Director of Resources

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

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