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Awarded contract

Published

IT Service Desk System

74 Suppliers have already viewed this notice

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Buyer

Electoral Commission

Value

56,560 GBP

Current supplier

Freshworks Inc.

Description

The objective of this procurement exercise was to secure a high-quality IT Service Desk solution that supports ticket management, workflow automation, asset management, reporting, and AI functionality, while ensuring value for money and adherence to applicable procurement regulations.

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Head of Electoral Commission, Northern Ireland

Second Level / Head of Service

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Chair

Chairman

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

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CPV Codes

72000000 - IT services: consulting, software development, Internet and support
48000000 - Software package and information systems
72900000 - Computer back-up and catalogue conversion services
72800000 - Computer audit and testing services
72700000 - Computer network services
72600000 - Computer support and consultancy services
72500000 - Computer-related services
72400000 - Internet services

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