Awarded contract

Published today

IT Service Desk System

74 Suppliers have already viewed this notice

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Buyer

Electoral Commission

Value

56,560 GBP

Current supplier

Freshworks Inc.

Description

The objective of this procurement exercise was to secure a high-quality IT Service Desk solution that supports ticket management, workflow automation, asset management, reporting, and AI functionality, while ensuring value for money and adherence to applicable procurement regulations.

Personalised AI Summary

Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Chair

Chairman

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Commissioner with responsibility for Scotland

Top Level Director

Ministry of Defence

7,441,042 GBP

Published 19 hours ago

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CPV Codes

72000000 - IT services: consulting, software development, Internet and support

48000000 - Software package and information systems

72900000 - Computer back-up and catalogue conversion services

72800000 - Computer audit and testing services

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72500000 - Computer-related services

72400000 - Internet services

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