Awarded contract

Published 3 months ago

N/A

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Buyer

Scottish Hydro Electric Power Distribution plc

Value

2,000,000 GBP

Current supplier

Ant Marketing Limited

Description

provision of additional call handling Agent to support SSE call centre operations and provide ad hoc agents to cover severe weather events Lot 1: provision of 10 full time additional call handling agents, and 1 team manager to support SSE call centre operations and supply ad hoc agents to cover severe weather events

Personalised AI Summary

Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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CPV Codes

79512000 - Call centre

79510000 - Telephone-answering services

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