Pre-tender
Published
GOV Voice
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Description
DSIT is exploring how the latest AI Voice technology could significantly improve citizen’s experience of government call centres by introducing citizen-facing generative AI solutions, and is seeking suppliers who may form part of the solution. This premarket engagement seeks information relating to providing an AI Voice Technology Solution. We are interested in learning from suppliers what they have already deployed in both the public and private sectors, to understand the functionality, scalability, interoperability, financial models and AI evaluation framework of current production systems. To access the premarket engagmeent documentation please contact commissioning-digital@dsit.gov.uk and submit your response to this pre-market engagement exercise.
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