Awarded contract

Published 5 months ago

Problem Debt Customer Engagement

88 Suppliers have already viewed this notice

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Buyer

Folkestone and Hythe District Council

Value

40,000 GBP

Current supplier

SIGMA CONNECTED LTD

Description

ReachOut takes a holistic approach to supporting residents, helping them to resolve all their bills, guiding residents to support for their physical, mental and financial wellbeing. Calling residents over a two week contact strategy, ReachOut promote the support available directly from FHDC, increasing engagement with the council and the uptake of support. This also aims to drive down Council debt and prevent vulnerable households being passed through to enforcement.

Personalised AI Summary

Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Chief Executive/Head of Paid Service

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Director:Housing & Operations

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Director - Strategy & Resources

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

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CPV Codes

85321000 - Administrative social services

79940000 - Collection agency services

85320000 - Social services

79941000 - Toll-collection services

79900000 - Miscellaneous business and business-related services

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