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Awarded contract

Published

Problem Debt Customer Engagement

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Buyer

Folkestone and Hythe District Council

Value

40,000 GBP

Current supplier

SIGMA CONNECTED LTD

Description

ReachOut takes a holistic approach to supporting residents, helping them to resolve all their bills, guiding residents to support for their physical, mental and financial wellbeing. Calling residents over a two week contact strategy, ReachOut promote the support available directly from FHDC, increasing engagement with the council and the uptake of support. This also aims to drive down Council debt and prevent vulnerable households being passed through to enforcement.

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Unspecified

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Chief Executive/Head of Paid Service

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Chief Officer Corporate Estates & Development

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

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CPV Codes

85321000 - Administrative social services
79940000 - Collection agency services
85320000 - Social services
79941000 - Toll-collection services
79900000 - Miscellaneous business and business-related services

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