Awarded contract
Published
Occupational Health Management System for Bedfordshire Police and Hertfordshire and Cambridgeshire Constabulary
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Value
164,000 GBP
Current supplier
Warwick international computing systems
Description
BCH have identified a requirement for an Occupational Health and Health and Safety system initially to support HR but scalable to support wider business areas in the future. The system will enhance the customer service provision via automation i.e. using technology to streamline and standardise the management of business processes, customer queries and general feedback underpinned by Service Level Agreements (SLA) to ensure all requests are promptly managed in a consistent, effective and efficient manner. This will supplement the enhancements and automation being delivered by the new ABLE ERP solution comprising MHR iTrent HR & Payroll, Northgate CARM Duty Management and Advanced E-Financials.
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