Awarded contract
Published
Provision of reception, advice and assistance services for visitors at the European Information Centre of the European institutions in Luxembourg — COMM-PP-2019-000031
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Value
1,092,000 EUR
Current supplier
Almathea Consulting
Description
The European Commission is looking for a qualified service provider to help the European Commission representation in Luxembourg to receive, advise and assist visitors at the European Information Centre of the European Union House in Luxembourg in a customised manner. The purpose of the contract is to help visitors of the Centre in their search for information, to inform them about European policies, and to answer their questions and requests. Questions and requests made by telephone, letter or email from individuals, businesses or public institutions should also be answered. Each month, the Centre receives between 500 and 600 requests (visit, telephone or email).
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