Historic Royal Palaces Ticketing System Tender
Published
Description
Historic Royal Palaces (HRP) is seeking to undertake a tender exercise to identify a Ticketing System Platform to serve them for at least the next 3-5 years. This is intended to enable HRP to select a visionary ticketing platform solution partner with a state-of-the-art but cost-effective ticketing solution, as well as in-house project, development, integration, and design expertise. Key aspects of the selection will be identifying a partner who can provide a smooth transition from the current platform; maintain all current ticketing, membership and donation functionality online and onsite; allow for the provision of a stable and fully scalable platform; provide full integration into HRP's Customer Relationship Management system; continue to provide services for B2B clients; and provide HRP with a fully managed service for the delivery and support of all associated hardware and services as required. Lot 1: Historic Royal Palaces (HRP) is seeking to undertake a tender exercise to identify a Ticketing Platform Solution to serve them for at least the next 3-5 years. This is intended to enable HRP to select a visionary ticketing platform solution partner with a state-of-the-art but cost-effective ticketing solution, as well as in-house project, development, integration, and design expertise. The chosen partner will be able to quickly deliver a solution that increases capability to sell a wide range of tickets, memberships, and other products, and provide functionality that enables delivery of complex ticket packages, more sophisticated pricing strategies and integrates with a range of payment methods. Key aspects of the selection will be identifying a partner who can provide a smooth transition from the current platform; maintain all current ticketing, membership and donation functionality online and onsite; allow for the provision of a stable and fully scalable platform; provide full integration into HRP's Customer Relationship Management system; continue to provide services for B2B clients; and provide HRP with a fully managed service for the delivery and support of all associated hardware and services as required.
Timeline
Award date
8 months ago
Publish date
8 months ago
Buyer information
Historic Royal Palaces
- Email:
- robert.turnbull@hrp.org.uk
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