Awarded contract

Published

Civica On Demand Backlog Processing

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Value

772,170 GBP

Current supplier

CIVICA UK LIMITED

Description

To deliver the Council's Housing Benefits Change in Circumstance and Universal Credit caseload, with the volumes of 12,000 over this contractual period. Council Tax Processing - 1,700 work items per week. To assist with processing for LCC's Council Tax caseload, with the volumes of 68,000 items over the contractual period.

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