Service contract for fully automated underground parking facilities in the city of Copenhagen

Description

This tender concerns the procurement of 3 parking facilities in Copenhagen. The facilities have been in service for 12 years and needs replacement/updating of hardware and software (wear and tear).  The Contracting Authority has chosen to do the replacement/updating in connection with the tender of a general operating contract, which includes daily operation and maintenance as well as ongoing service of the facilities. Thus, the tendered contract covers both (i) replacement and update of hardware and software and (ii) daily operation and maintenance as well as ongoing service of the facilities for a period of 10 years with the option of an additional year (maximum of 11 years). Lot 1: The focus of the tender and the tendered services is IT-optimization, daily maintenance, and service. The tender consists of 2 parts: - IT optimization (refurbisment) - Daily maintenance and service of the facilities The requirements in the tender are the following topics: Technical requirements, service goals, availability of the facilities, replacement of the payment system, replacement/refurbisment of hardware and software (control systems for the parking machine), cooperation with the customer, non-functional requirements, and documentation requirements. The dialogue will be conducted in a number of rounds. Each dialogue round may include one or more dialogue meetings with each participant. The Contracting Authority reserves the right to change the number of dialogue rounds and/or dialogue meetings. In such case, the Contracting Authority will notify the participants of the revised time schedule for the remainder of the dialogue. The first dialogue meetings are expected to take place 26.-28.10.2022 and according to the preliminary time schedule, the dialogue phase shall conclude 12.12.2022. There will be no shortlisting of solutions during the dialogue phase. The Contracting Authority does not offer any participation fees or other prizes for participation in the dialogue. The Contracting Authority expects to conclude the tendered contract in late March 2023 ("Effective Date"). Following the Effective Date and until 31.12.2024, the supplier is to implement relevant replacement(s) and update(s) of hardware and software. Subsequently, the supplier is to perform operation and maintenance services in the period 1.1.2025-31.12.2034. The Contracting Authority may prolong this period with 1 year (until 31.12.2035).