Request for Information (RFI) and EOI Operation Crackdown Solution Integration

Description

Request for Information (RFI) for Operation Crackdown Solution Integration and Modernization Issuing Authority: Police and Crime Commissioner for Sussex Title: Operation Crackdown Systems Integration and Modernization Reference Number: JPS1756 Date Issued: 04/10/2024 Submission Deadline: Sussex Police are inviting vendors to provide information regarding potential solutions for integrating and modernising systems supporting "Operation Crackdown," a public reporting initiative focused on driving-related issues. The initiative currently comprises three key systems: ASD (Anti-Social Driving) – In-house system for reporting careless or dangerous driving incidents. AMV (Abandoned Motor Vehicles) – In-house system for reporting abandoned vehicles. CSW (Community Speed Watch) – Externally hosted and developed a platform for community volunteers to report speed-related issues. The ASD and AMV systems share the same technical platform, which has become outdated and no longer fully fits the purpose. For example, it is not optimised for portable devices. The CSW system operates on a separate, externally developed platform. Objectives Sussex Police are seeking to combine the existing ASD, AMV, and CSW systems into a single, cohesive application that can be hosted in either Sussex Police’s cloud environment or within a vendor-hosted cloud infrastructure. Specifically, ASD and AMV the solution should mimic a case management system, allowing members of public to report issues through to resolving the case. It should allow for reassigning cases and be able to attach footage along with other features to help aid in the case. The solution must be modern, future-proof, fully supported, and accessible across multiple devices (including mobile platforms). Key project goals include: Consolidation: All three systems must be integrated into one platform. Response Instructions The Authority requests potential suppliers to submit responses to the questionnaire in: • Appendix 1 Supplier Questionnaire. Submission and Timetable All responses should be submitted via the tender portal https://sell2.in-tend.co.uk/blpd/home by 12.00pm noon 28 October 2024. Questions and Clarifications For any questions or clarifications regarding this RFI, please submit queries through the tender portal https://sell2.in-tend.co.uk/blpd/home by 12.00pm noon 18 October 2024 We look forward to receiving your responses and exploring potential solutions to help modernise and streamline Operation Crackdown. Contact Information: Irfat Chowdhury Procurement Officer Irfat.chowdhury@surrey.police.uk Disclaimer: This RFI is for information-gathering purposes only and does not constitute a commitment by Sussex Police to procure any services, nor does it imply any obligation to pursue further discussions or issue a formal tender. APPENDIX 1 SUPPLIER QUESTIONNAIRE NOTE - To support an effective review of responses please limit your response to each question to around 500 words. Q1. EXPRESSION OF INTEREST – Are you interested in Providing this Service indicated in RFI? Q2. Have you delivered similar services(s) to meet similar requirements? • If Yes - please provide the names of organisations (with contact person) that you have delivered this solution? • If no – please go on to question 3 Q3. What are the main challenges or risks associated with the proposed approach? Q4. How does your proposed solution align with Sussex Police's objectives and address the key requirements mentioned in the RFI? Q5. How will each system (ASD, AMV, and CSW) be integrated into the solution and quoted independently? Q6. What are the relevant Skills and Qualifications you have for this type of requirement? Q7. What would be the key performance indicators which this type of service should be measured against? Q8. What, in your opinion, would be an appropriate deployment/transition strategy? • Please address the role of other organisations, the role of the customer and the timescales. Q9. Do you have any other general observations or suggestions about this requirement?