Tenders & contracts relating to customer experience
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Published a month ago
Mobile Smart Ticketing (MST)
Close date: 21/05/2026The rail industry is progressing toward digital-first ticketing to reduce cost of sale, improve customer experience, and enable flexible products such as season tickets, PAYG and a roadmap toward single and return tickets. The Mobile Smart Ticketing (MST)...
- Open
Published 5 days ago
Consultancy Services for the Review and Development of Cambridge City Council Car Parks Assets
25,000 GBPClose date: 29/05/2026Cambridge City Council invites quotations to undertake a comprehensive review of the Council’s car parking infrastructure, technology, and operational processes. The purpose of this commission is to assess the Council’s current parking services and ident...
- Open
Published a month ago
The Provision of Mystery Shoppers
306,472 GBPClose date: 11/05/2026CITB operates mystery shops with the core objective of consistently monitoring testing and training centres to provide CITB with assurance that those centres are operating and following the scheme rules for each product and are delivering the standards an...
- Open
Published 3 years ago
Bus Driver Training
100,000,000 GBPClose date: 02/10/2033To provide qualified bus drivers within the West Yorkshire region. Lot 1: The Combined Authority is seeking to contract with one training provider to deliver the following: Stage 1. An awareness raising and myth busting campaign and training programme (...
- Pre-tender
Published 13 days ago
Healthy Start Prepaid Cards
14,000,000 GBPClose date: 13/05/2026The NHSBSA is a Special Health Authority and an Arm's Length Body of the Department of Health and Social Care. We provide a range of critical central services to NHS organisations (our 'clients'), NHS contractors, health bodies, patients and the public (o...
- Open
Published 5 years ago
EPoS systems (2025 - 2029)
1,800,000 GBPClose date: 05/12/2028This DPS establishment is to select qualified suppliers to provide EPoS systems which include Software, Hardware, Applications and associated services. The DPS has 4 lotsLot 1 Retail EPoS systemLot 2 Restaurant EPoS systemLot 3 Self-Serve EPoS system whic...
- Open
Published 6 months ago
Provision of Training Services to the Restaurant and Hospitality Skillnet
1,300,000 EURClose date: 31/12/2030Restaurant and Hospitality Skillnet invites responses to this Call for Tenders (CFT) to establish five (5) Multi-Party DPS Agreements from suitably qualified tenderers. Applications are invited from competent entities with the relevant experience, experti...
- Pre-tender
Published a month ago
Global Tuberculosis Screening Service
0Close date: 12/05/2026The Home Office (HO) is the government department responsible for safeguarding the nation through border control, immigration, passport issuance, policing, fire services, counter-terrorism and drugs policies. UK Visas and Immigration (UKVI) plays an integ...
- Open
Published 13 days ago
The Provision of a Leisure Management System
1,300,000 GBPClose date: 26/05/2026The Council has a requirement to procure a modern, scalable, secure and accessible Leisure Management System (LMS) to support the delivery of leisure services across the County Borough. The system will be used by customers, staff, and administrators, and ...
- Pre-tender
Published 2 months ago
Provision of Contact Centre Technologies for Flintshire County Council
1 GBPClose date: 30/06/2026Flintshire County Council is looking to engage with the market for a bilingual (Welsh and English)* Contact Centre solution to the improve customer experience when contacting the Council, increase agent productivity, reduce operational costs, and enable s...
- Pre-tender
Published 14 days ago
Port of Dover - IGNITE
Close date: 31/08/2026IGNITE is the Port of Dover's multi-year digital transformation initiative, dedicated to enhancing customer experience, improving operational efficiency, and reinforcing the port's digital infrastructure. The programme aims to support secure, data-driven,...
- Open
Published 16 days ago
Town Hall Sole Caterer
1,200,000 GBPClose date: 18/05/2026The provision of Catering Services at Oxford Town Hall (the Premises). The Caterer shall deliver high-quality, commercially competitive catering that enhances the reputation of Oxford City Council and provides an excellent customer experience across all s...
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