Tenders & contracts relating to customer experience
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THE REQUEST FOR QUOTATION DOCUMENTATION FOR THIS PROCUREMENT ACT 2023 BELOW THRESHOLD OPPORTUNITY IS ACCESSIBLE (until the Expression of interest period closes), SEE ALL OF THE BELOW DETAILS IN FULL FOR FURTHER DETAILS (e.g., click "Show more" to see the ...
Preliminary Market Engagement (PME) Notice
Lincolnshire Housing Partnership – Housing Management System (HMS) and Repairs Management System (RMS) — Integrated, Best-of-Breed, or Hybrid Configurations
(For Market Information Only – Not a Call for Competiti...
Portsmouth City Council ("the Council") is inviting tenders from suitably qualified and experienced catering and events operators for the delivery of catering and events services at Southsea Castle, under a long term commercial arrangement comprising a co...
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The contract is expected to run for an initial period of 24 months, with the option to extend for a further three optional (up to) 12-month periods. This will be reviewable prior to the completion of the third year of the contract and subject to satisfact...
Buckinghamshire Council is seeking to appoint a suitably qualified and experienced service provider to deliver supported local bus services across the county. The services form part of the Council’s wider public transport network and are intended to provi...
Carmarthenshire County Council is seeking to procure a modern, integrated parking payment and control solutions to replace and enhance its existing Pay & Display infrastructure and introduce barrier controlled parking at selected high usage sites.
The cur...
CFL are looking to partner with a Supplier who will not only provide the technology to apply best practice Customer Experience measurement but will also support the full customer research framework and leverage advances in AI to ensure we obtain rich an...
GSA requires a scalable, omni-channel contact centre telephony platform that supports inbound and outbound voice services, alongside email and SMS communication. It will also incorporate workforce management capabilities to enable effective forecasting, s...
• Transport for London is seeking market input to inform the future management, operation and maintenance of its secure cycle parking facility at Finsbury Park, located on Stroud Green Road opposite Finsbury Park station.
• The hub opened in 2006 and curr...
GA Trains Limited intends to undertake an open tender for the provision of a comprehensive and independent Service Quality audit programme. This programme will deliver consistent and objective assessments of stations and train services against defined sta...
Kings Hill School and Nursery first opened in March 1998. Graded as Outstanding by Ofsted, it is a very popular school in the heart of the Kings Hill community, just outside West Malling in Kent. We have 420 children in the main school and every year we e...
Hafod Housing Association is seeking a qualified Service Provider for the design, implementation, and support of a comprehensive, digital Unified Communications (UC) and omnichannel contact centre platform. This contract will support Hafod's digital trans...
We highlight data on buying trends and current opportunities for suppliers to get involved in with various central, local and third party government organisations. Browse them below: