Tenders & contracts relating to Customer experience
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Customer experience open opportunities
Published 4 days agoSouth Cambridgeshire District CouncilClose date: 12/12/2022
SCDC is looking for a suitably qualified and experienced company to provide a Mystery Shopper Service to SCDC for its contact centre for telephone call channel traffic. The purpose is to understand and learn about the customer experience identifying key e...
Published 10 days agoNorthern Ireland Electricity Networks2,600,000 GBPClose date: 07/06/2018
The Contracting Entity seeks to procure the services of a suitably competent Economic Operator to carry out full turnkey replacement of Looped Services (where two properties share a single electricity service cable) to customers’ properties. This will inc...
Published 10 days agoNetwork RailClose date: 03/04/2017
Network Rail are in the process of undertaking a trial of customer wifi at London Euston Station with a media partner - C3 UK Ltd. Network Rail intends to expand the trial to include London Bridge Station by a direct award to C3 UK Ltd for a period of up ...
Published 2 months ago
Concession Contract for the Operational Management of Glossop Markets and adjacent Commercial Business spacesHigh Peak Borough CouncilClose date: 09/12/2022
High Peak Borough Council (the 'Council') wish to invite applications through a competitive tendering procedure from suitably qualified and experienced organisations that wish to be considered for the Operational Management of Glossop Indoor and outdoor ...
Published 9 months agoLondon Borough of Lambeth6,963,790 GBPClose date: 12/04/2022
The London Borough of Lambeth is seeking to procure a strategic partner to deliver a 'Specialist Repairs Call Centre Service' (including emergency and out of hours calls). This new service will align with the objectives and visions of the Customer Experie...
Published 12 months agoATAMIS LTD1,200,000,000 GBPClose date: 10/01/2022
The Secretary of State for the Home Department, acting through UK Visas and Immigration (UKVI), is the Authority seeking to procure a global network of Visa and Citizenship Application Service (VCAS) Centres, in support of Home Office activity. (Please n...
Published a year agoCumbria County Council180,000 GBPClose date: 05/01/2022
This is an exciting opportunity to entirely redesign the councils 'customer experience' in an established city centre location offering a quality 'one stop' shop for customers. The new digital community learning hub will be a space where customers and vis...
Published a year agoSandwell Metropolitan Borough Council5,000 GBPClose date: 27/10/2021
Social Worker (Safeguarding) Rate of Pay: £28.00 Per hour Hours: 37 hours per week, you are required to work the core hours of the business, Monday to Thursday 9.00-5.30 pm and Fridays 9.00-5.00pm. Start Date: ASAP Contract typ...
Published a year agoEducation Authority NI1 GBPClose date: 29/09/2021
** This is not a tender exercise by the Education Authority - This is to advertise a Market Information Session on 30th September 2021*** The EA is responsible for the delivery of the Education Technology Services (ETS) programme, part of DEs ‘Education T...
Published a year agoTate Gallery45,000,000 GBPClose date: 04/10/2021
Tate is embarking on an ambitious and wide-reaching transformation of its customer-facing and revenue-generating systems. One of the key projects within this programme of change is to consolidate the existing disparate payment processors serving our vario...
Published a year agoWest Midlands Combined Authority5,000,000 GBPClose date: 02/09/2021
The aim of this project is to provide a step-change improvement in the customer experience for planning, booking and paying for travel using sustainable modes of transport in the West Midlands, while allowing Transport for West Midlands (TfWM) and transpo...
Published 2 years agoSouth Cambridgeshire District CouncilClose date: 27/05/2021
Cambridge City Council and South Cambridgeshire District Council (the Councils) operate a Shared Planning Service which has been in operation for approximately 18 months. In early summer, the Shared Planning Service will be embarking on a planning servic...
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