Tenders & contracts relating to customer experience
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Published 9 days ago
Ticket Protection
3,000,000 GBP
Close date: 23/12/2025LNER is committed to not only revolutionising how we deliver rail services but also enriching the end-to-end travel experience for our customers. Recognising the evolving needs of travellers, we aim to integrate relevant travel essentials at every stage o...
- Open
Published a month ago
TFGM - Shelter Provision and Advertising
Close date: 03/12/2025TfGM is seeking a holistic approach across specified assets with one partner a single delivery partner delivering across all services for efficiencies, a reduction in congestion and carbon emissions with consistent shelter design principles across all spe...
- Open
Published 11 days ago
Public Relations Support – 00536-CX
312,000 GBPClose date: 09/01/2026Stonewater is looking to appoint a supplier to fulfil our need for a public relations agency to support Stonewater and Mount Green in enhancing its public profile, building positive media relationships, and strengthening their reputation as trusted, custo...
- Open
Published 11 days ago
Public Affairs Support Services - 00535-CX
384,000 GBPClose date: 09/01/2026Stonewater is looking to appoint a supplier to fulfil our requirements for a public affairs agency to support Stonewater and Mount Green in enhancing its public profile, engaging key political (and other) stakeholders, and driving advocacy on critical hou...
- Pre-tender
Published 6 months ago
Enterprise payment management system
5,000,000 GBPClose date: 19/12/2025We have kickstarted a large programme to understand the existing challenges and opportunities. The key findings of the current state assessment are: Contract Management & Optimisation: Multiple contracts providing similar services creates several challe...
- Open
Published 11 days ago
SSP Customer Portal
1,250,000 GBPClose date: 15/12/2025Invitation to Participate - Site Safety Plus (SSP) Customer Portal. CITB is looking to develop and implement a digital customer portal for the administration process of Site Safety Plus (SSP) to eliminate manual processing, improve operational efficiency...
- Open
Published 20 days ago
Out of Hours Call Handling Service – 00267-CX
260,000 GBPClose date: 12/12/2025Stonewater’s Customer Service Centre (CSC) provides a customer focused and efficient service, receiving and processing a wide range of housing enquires including the following distinct service areas: •Repairs and Maintenance (including estate services) ...
- Open
Published a month ago
25/023 - Managed Bandwidth Services Provider and Outsourced Network Operations Centre
Close date: 05/12/2025Provision of a single supplier to deliver Managed Bandwidth Services and to establish and operate a National Operations Centre for Aurora Telecoms. The scope of contract for the Managed Bandwidth Service Provider (MBSP) includes but not limited to the des...
- Open
Published 2 years ago
Adult Education Budget Allocations 2025
100,000,000 GBPClose date: 02/10/2033Adult Education training provision that is accessible to all West Yorkshire residents. These contracts will deliver training provision that responds to individuals as set out in the West Yorkshire AEB Funding and Performance Management Rules and will enco...
- Open
Published 4 days ago
Tender for the provision of Civil Parking Enforcement Services DN25_26 728
33,420,466 GBPClose date: 05/01/2026Civil Parking Enforcement Services, the Council is seeking a Service Provider who can deliver a modern, responsive, and data-driven enforcement service that aligns with its strategic priorities, including: • Improving compliance and road safety • Supporti...
- Open
Published 5 years ago
EPoS systems (2025 - 2029)
1,800,000 GBPClose date: 05/12/2028This DPS establishment is to select qualified suppliers to provide EPoS systems which include Software, Hardware, Applications and associated services. The DPS has 4 lotsLot 1 Retail EPoS systemLot 2 Restaurant EPoS systemLot 3 Self-Serve EPoS system whic...
- Open
Published a month ago
Provision of Training Services to the Restaurant and Hospitality Skillnet
1,300,000 EURClose date: 31/12/2030Restaurant and Hospitality Skillnet invites responses to this Call for Tenders (CFT) to establish five (5) Multi-Party DPS Agreements from suitably qualified tenderers. Applications are invited from competent entities with the relevant experience, experti...
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