Tenders & contracts relating to customer experience

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Customer experience tenders & contracts

  • Pre-tender

    Published 13 days ago

    Preliminary Market Engagement for the Life in the UK (LITUK) Secure Digital Test and Digital Online Learning Materials Service

    price-tag-icon110,000,000 GBPtime-iconClose date: 13/02/2026

    The Home Office (HO) is the government department responsible for safeguarding the nation through border control, immigration, passport issuance, policing, fire services, counter-terrorism and drugs policies. UK Visas and Immigration (UKVI) plays an inte...

  • Open

    Published a month ago

    Provision of Service Design Services including Project Management, Training, Advisory Services

    price-tag-icon950,000 EURtime-iconClose date: 26/01/2026

    Dublin City Council is undertaking a comprehensive programme of organisational transformation aimed at enhancing service delivery and customer experience across its full range of services. As part of this effort, Dublin City Council is seeking professiona...

  • Pre-tender

    Published 2 months ago

    GBR Online Retail - Market Engagement

    time-iconClose date: 31/01/2026

    Background This preliminary market engagement exercise is being conducted by DfT Operator Limited (DFTO) on the basis described in this notice and in the accompanying documents. The Fares, Ticketing and Retail (FTR) Programme brings together teams from ac...

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  • Open

    Published a month ago

    One Council Operating Model Transformation

    price-tag-icon5,000,000 GBPtime-iconClose date: 19/01/2026

    Derbyshire County Council is seeking to enter into a strategic partnership with an external organisation to undertake the Design and Implementation of the Council's Operating Model Transformation Programme, to deliver a more efficient and effective Operat...

  • Open

    Published a month ago

    CST273 One Council Operating Model Transformation

    time-iconClose date: 19/01/2026

    Derbyshire County Council is seeking to enter into a strategic partnership with an external organisation to undertake the Design and Implementation of the Council's Operating Model Transformation Programme, to deliver a more efficient and effective Operat...

  • Pre-tender

    Published 8 days ago

    EPOS - System to Sell

    price-tag-icon300,000 GBPtime-iconClose date: 30/01/2026

    Replacing the University's current electronic point of sales system (EPOS), looking to implement a forward-looking, unified and flexible 'System to Sell'— a unified yet flexible solution that enables each commercial service to operate independently while ...

  • Open

    Published 2 years ago

    Bus Driver Training

    price-tag-icon100,000,000 GBPtime-iconClose date: 02/10/2033

    To provide qualified bus drivers within the West Yorkshire region. Lot 1: The Combined Authority is seeking to contract with one training provider to deliver the following: Stage 1. An awareness raising and myth busting campaign and training programme (...

  • Open

    Published 19 days ago

    Provision of Catering Services

    0time-iconClose date: 27/01/2026

    The Police and Crime Commissioner for Cleveland (the Authority) is seeking to award a Contract for the provision of Catering Services. The services required under the contract include: - Café services: Operation of a high-quality café offering a range of...

  • Pre-tender

    Published a month ago

    Self Serve Project (N.B name may be subject to future change)

    time-iconClose date: 30/01/2026

    CCS is looking to procure a solution which will enable users to complete elements of their procurement journey with increased efficiencies and less complexity. The areas considered for this phase of the initiative focuses on a customer easily raising and ...

  • Open

    Published 5 years ago

    EPoS systems (2025 - 2029)

    price-tag-icon1,800,000 GBPtime-iconClose date: 05/12/2028

    This DPS establishment is to select qualified suppliers to provide EPoS systems which include Software, Hardware, Applications and associated services. The DPS has 4 lotsLot 1 Retail EPoS systemLot 2 Restaurant EPoS systemLot 3 Self-Serve EPoS system whic...

  • Open

    Published 3 months ago

    Provision of Training Services to the Restaurant and Hospitality Skillnet

    price-tag-icon1,300,000 EURtime-iconClose date: 31/12/2030

    Restaurant and Hospitality Skillnet invites responses to this Call for Tenders (CFT) to establish five (5) Multi-Party DPS Agreements from suitably qualified tenderers. Applications are invited from competent entities with the relevant experience, experti...

  • Open

    Published a month ago

    Retail catering and retail outlet concession

    0time-iconClose date: 28/01/2026

    HUTH is seeking innovative and experienced suppliers to manage and operate our retail catering units at Hull Royal Infirmary and Castle Hill Hospital. Our goal is to provide high-quality, cost-effective, and customer-focused services that meet the diverse...

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