Tenders & contracts relating to customer experience
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Published 16 days ago
The Provision of Journey Planning, Mobile Ticketing and Mobile Application
Close date: 06/07/2026The West Midlands Travel App (WMTA) Project aims to replace our current fragmented transport information with a simple, trusted, and dependable digital solution. Acting for its customers, Transport for West Midlands (TfWM) seeks a unified platform that si...
- Pre-tender
Published 5 months ago
Preliminary Market Engagement Round 2 for the Life in the UK (LITUK) Secure Digital Test and Digital Online Learning Materials Service
110,000,000 GBPClose date: 26/06/2026The Home Office (HO) is the government department responsible for safeguarding the nation through border control, immigration, passport issuance, policing, fire services, counter-terrorism and drugs policies. UK Visas and Immigration (UKVI) plays an inte...
- Open
Published 16 days ago
The Provision of Journey Planning, Mobile Ticketing and Mobile Application
4,376,212 GBPClose date: 06/07/2026The West Midlands Travel App (WMTA) Project aims to replace our current fragmented transport information with a simple, trusted, and dependable digital solution. Acting for its customers, Transport for West Midlands (TfWM) seeks a unified platform that si...
- Open
Published 4 months ago
-- Homes England Help to Buy Mortgage Administrator
Close date: 02/07/2026Homes England is undertaking a pre-market engagement exercise, comprising a briefing document and an accompanying questionnaire. Following receipt of questionnaire responses, Homes England intends to hold one-to-one sessions with all interested parties, s...
- Open
Published 25 days ago
HMRC Customer Relationship Management
2,000,000,000 GBPClose date: 22/06/2026IMPORTANT INFORMATION (DISCLAIMER): THIS IS A RE-PUBLICATION OF TENDER NOTICE: Procurement identifier (OCID): ocds-h6vhtk-050568 "HMRC Customer Relationship Management" FOR THE PURPOSES OF THE PROCUREMENT ACT 2023 S.31 "Modifying a section 19 procurement"...
- Open
Published 25 days ago
Homecare - Supply of Materials 2027
365,636,158 GBPClose date: 10/07/2026Abri has launched a new corporate strategy for 2026–2031, centred on a new "home and place standard" for all its 58,000 homes. This standard aims to exceed compliance by 2031, prioritizing customer experience, safety, environmental sustainability, and qua...
- Open
Published 3 years ago
Bus Driver Training
100,000,000 GBPClose date: 02/10/2033To provide qualified bus drivers within the West Yorkshire region. Lot 1: The Combined Authority is seeking to contract with one training provider to deliver the following: Stage 1. An awareness raising and myth busting campaign and training programme (...
- Open
Published 11 days ago
MGN0095 - Scaffolding Tender
1,500,000 GBPClose date: 10/07/2026Magna Housing Ltd is currently preparing to procure a new multi-lot framework agreement for the provision of responsive and planned scaffolding services across our housing stock. Overview of Requirement Magna is seeking to appoint suitably qualified, expe...
- Pre-tender
Published 4 months ago
Provision of Contact Centre Technologies for Flintshire County Council
1 GBPClose date: 30/06/2026Flintshire County Council is looking to engage with the market for a bilingual (Welsh and English)* Contact Centre solution to the improve customer experience when contacting the Council, increase agent productivity, reduce operational costs, and enable s...
- Open
Published 5 years ago
EPoS systems (2025 - 2029)
1,800,000 GBPClose date: 05/12/2028This DPS establishment is to select qualified suppliers to provide EPoS systems which include Software, Hardware, Applications and associated services. The DPS has 4 lotsLot 1 Retail EPoS systemLot 2 Restaurant EPoS systemLot 3 Self-Serve EPoS system whic...
- Open
Published 8 months ago
Provision of Training Services to the Restaurant and Hospitality Skillnet
1,300,000 EURClose date: 31/12/2030Restaurant and Hospitality Skillnet invites responses to this Call for Tenders (CFT) to establish five (5) Multi-Party DPS Agreements from suitably qualified tenderers. Applications are invited from competent entities with the relevant experience, experti...
- Pre-tender
Published 2 months ago
Port of Dover - IGNITE
Close date: 31/08/2026IGNITE is the Port of Dover's multi-year digital transformation initiative, dedicated to enhancing customer experience, improving operational efficiency, and reinforcing the port's digital infrastructure. The programme aims to support secure, data-driven,...
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