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Tenders & contracts relating to customer experience

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Customer experience tenders & contracts

  • Open

    Published 16 days ago

    Provision of Associate Trainers

    price-tag-icon800,000 GBPtime-iconClose date: 19/06/2026

    Framework for the Call-Off Provision of Associate Trainers – Digital Skills, Management Skills, Marketing including digital marketing and social media, Communication and Soft Skills, Health and Safety, Construction and Trade, Training and Assessment, Care...

  • Pre-tender

    Published 6 days ago

    Somerset Place-based Solution

    time-iconClose date: 19/06/2026

    Somerset Council is undertaking a preliminary market engagement to inform the potential future procurement of a modern, integrated digital solution to support key place‑based services. Somerset Council is seeking solutions that will support integrated, en...

  • Open

    Published 16 days ago

    Provision of Associate Trainers

    price-tag-icon800,000 GBPtime-iconClose date: 19/06/2026

    Framework for the Call-Off Provision of Associate Trainers – Digital Skills, Management Skills, Marketing including digital marketing and social media, Communication and Soft Skills, Health and Safety, Construction and Trade, Training and Assessment, Ca...

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  • Open

    Published 8 days ago

    HMRC Customer Relationship Management

    price-tag-icon2,000,000,000 GBPtime-iconClose date: 22/06/2026

    IMPORTANT INFORMATION (DISCLAIMER): THIS IS A RE-PUBLICATION OF TENDER NOTICE: Procurement identifier (OCID): ocds-h6vhtk-050568 "HMRC Customer Relationship Management" FOR THE PURPOSES OF THE PROCUREMENT ACT 2023 S.31 "Modifying a section 19 procurement"...

  • Open

    Published 8 days ago

    Homecare - Supply of Materials 2027

    price-tag-icon365,636,158 GBPtime-iconClose date: 10/07/2026

    Abri has launched a new corporate strategy for 2026–2031, centred on a new "home and place standard" for all its 58,000 homes. This standard aims to exceed compliance by 2031, prioritizing customer experience, safety, environmental sustainability, and qua...

  • Open

    Published 3 days ago

    COV - CX Licensing Data Remediation

    price-tag-icon45,000 GBPtime-iconClose date: 08/06/2026

    • Recreate all data in personal Licenses (~5000 records) • Specific data field intervention to Premises Licenses (~900 records) • Re-establish entity relationships between Contact/Premises/Business

  • Open

    Published 3 years ago

    Bus Driver Training

    price-tag-icon100,000,000 GBPtime-iconClose date: 02/10/2033

    To provide qualified bus drivers within the West Yorkshire region. Lot 1: The Combined Authority is seeking to contract with one training provider to deliver the following: Stage 1. An awareness raising and myth busting campaign and training programme (...

  • Pre-tender

    Published 14 days ago

    TVCA-PROC-0864 - Bus Shelter Supply and Fit Framework

    price-tag-icon3,000,000 GBPtime-iconClose date: 12/06/2026

    The Tees Valley Combined Authority seeks to engage the market through this Pre-Tender Market Engagement (PTME) exercise in preparation for the potential procurement of a bus shelter supply and fit framework covering various areas of the Tees Valley region...

  • Open

    Published 14 days ago

    Heaton Park Boating Lake and Activities

    price-tag-icon540,000 GBPtime-iconClose date: 16/06/2026

    The Council is using the e-business portal known as the Chest. Applicants will need to register their details at the following link www.the-chest.org.uk . Once registered, applicants will be emailed a log-in and password which will allow them to gain acce...

  • Pre-tender

    Published 3 months ago

    Provision of Contact Centre Technologies for Flintshire County Council

    price-tag-icon1 GBPtime-iconClose date: 30/06/2026

    Flintshire County Council is looking to engage with the market for a bilingual (Welsh and English)* Contact Centre solution to the improve customer experience when contacting the Council, increase agent productivity, reduce operational costs, and enable s...

  • Open

    Published 5 years ago

    EPoS systems (2025 - 2029)

    price-tag-icon1,800,000 GBPtime-iconClose date: 05/12/2028

    This DPS establishment is to select qualified suppliers to provide EPoS systems which include Software, Hardware, Applications and associated services. The DPS has 4 lotsLot 1 Retail EPoS systemLot 2 Restaurant EPoS systemLot 3 Self-Serve EPoS system whic...

  • Open

    Published 7 months ago

    Provision of Training Services to the Restaurant and Hospitality Skillnet

    price-tag-icon1,300,000 EURtime-iconClose date: 31/12/2030

    Restaurant and Hospitality Skillnet invites responses to this Call for Tenders (CFT) to establish five (5) Multi-Party DPS Agreements from suitably qualified tenderers. Applications are invited from competent entities with the relevant experience, experti...

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