Tenders & contracts relating to customer experience
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Tai Tarian is undertaking pre‑market engagement (PME) to gain an understanding of business systems currently available in the market, prior to finalising its requirements and procurement strategy for a future tender exercise.
This PME is being conducted i...
Framework for the Call-Off Provision of Associate Trainers –
Digital Skills, Management Skills, Marketing including digital marketing and social media, Communication and Soft Skills, Health and Safety, Construction and Trade, Training and Assessment, Care...
The rail industry is progressing toward digital-first ticketing to reduce cost of sale, improve customer experience, and enable flexible products such as season tickets, PAYG and a roadmap toward single and return tickets.
The Mobile Smart Ticketing (MST)...
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Cambridge City Council invites quotations to undertake a comprehensive review of the Council’s car parking infrastructure, technology, and operational processes.
The purpose of this commission is to assess the Council’s current parking services and ident...
Framework for the Call-Off Provision of Associate Trainers –
Digital Skills, Management Skills, Marketing including digital marketing and social media, Communication and Soft Skills, Health and Safety, Construction and Trade, Training and Assessment, Ca...
To provide qualified bus drivers within the West Yorkshire region.
Lot 1:
The Combined Authority is seeking to contract with one training provider to deliver the following:
Stage 1. An awareness raising and myth busting campaign and training programme (...
Cambridge City Council invites quotations to undertake a comprehensive review of the Council's car parking infrastructure, technology, and operational processes.
The purpose of this commission is to assess the Council's current parking services and identi...
The Council has a requirement to procure a modern, scalable, secure and accessible Leisure Management System (LMS) to support the delivery of leisure services across the County Borough. The system will be used by customers, staff, and administrators, and ...
Flintshire County Council is looking to engage with the market for a bilingual (Welsh and English)* Contact Centre solution to the improve customer experience when contacting the Council, increase agent productivity, reduce operational costs, and enable s...
This DPS establishment is to select qualified suppliers to provide EPoS systems which include Software, Hardware, Applications and associated services. The DPS has 4 lotsLot 1 Retail EPoS systemLot 2 Restaurant EPoS systemLot 3 Self-Serve EPoS system whic...
Restaurant and Hospitality Skillnet invites responses to this Call for Tenders (CFT) to establish five (5) Multi-Party DPS Agreements from suitably qualified tenderers. Applications are invited from competent entities with the relevant experience, experti...
IGNITE is the Port of Dover's multi-year digital transformation initiative, dedicated to enhancing customer experience, improving operational efficiency, and reinforcing the port's digital infrastructure. The programme aims to support secure, data-driven,...
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