Tenders & contracts relating to customer experience

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Customer experience tenders & contracts

  • Pre-tender

    Published a month ago

    Preliminary Market Engagement for the Life in the UK (LITUK) Secure Digital Test and Digital Online Learning Materials Service

    price-tag-icon110,000,000 GBPtime-iconClose date: 13/02/2026

    The Home Office (HO) is the government department responsible for safeguarding the nation through border control, immigration, passport issuance, policing, fire services, counter-terrorism and drugs policies. UK Visas and Immigration (UKVI) plays an inte...

  • Open

    Published 3 days ago

    Professional Services Contract for Cambridgeshire County Council

    price-tag-icon35,000,000 GBPtime-iconClose date: 09/03/2026

    The Highways and Transport Services delivered by the Council impact on the lives of everyone living, working, learning, and travelling in the County every day. The Council needs to ensure that it is in a position to respond to the changing needs of Cambri...

  • Pre-tender

    Published 10 days ago

    Enabling Services Strategic Review

    time-iconClose date: 18/02/2026

    Pre-Market Engagement (PME) Background Thames valley Police (TVP) is the largest non-metropolitan police force in the country and polices the counties of Oxfordshire, Berkshire and Buckinghamshire. It also provides services to a number of other forces ...

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  • Open

    Published 3 days ago

    Professional Services Contract for Cambridgeshire County Council

    time-iconClose date: 09/03/2026

    The Highways and Transport Services delivered by the Council impact on the lives of everyone living, working, learning, and travelling in the County every day. The Council needs to ensure that it is in a position to respond to the changing needs of Cambri...

  • Pre-tender

    Published 2 months ago

    Marketing Services

    price-tag-icon36,999,999 GBPtime-iconClose date: 11/02/2026

    TfW is looking to procure a Marketing Services Multi Lot Framework that will enable us to continue building and establishing our accessible, bilingual, distinctive and multimodal brand at a pivotal point in our development. The future procurement is expe...

  • Open

    Published 6 days ago

    Strategic Digital Partner for Website and Mobile Applications​​

    price-tag-icon7,500,000 GBPtime-iconClose date: 04/03/2026

    CalMac Ferries operates a business-critical digital platform comprising three public-facing websites (CalMac Consumer, CalMac Corporate, and David MacBrayne Group) and native mobile applications for iOS and Android. This platform is central to delivering ...

  • Open

    Published 13 days ago

    Strategic Brand Guardianship

    price-tag-icon6,000,000 GBPtime-iconClose date: 23/02/2026

    Transport for Wales (TfW) is seeking to appoint a strategic Brand Guardianship agency to support the continued development, evolution, activation and governance of its multimodal, bilingual and distinctive brand. The successful supplier will provide expe...

  • Pre-tender

    Published 14 days ago

    Preliminary Market Engagement Regarding Market Research Services

    price-tag-icon12,000,000 GBPtime-iconClose date: 26/02/2026

    Network Rail procures B2C/B2B/CX research services & commercial/consumer market intelligence to support internal and external communications, marketing & engagement activities. This is currently done via a multi-lot framework with multiple suppliers per l...

  • Open

    Published 2 years ago

    Bus Driver Training

    price-tag-icon100,000,000 GBPtime-iconClose date: 02/10/2033

    To provide qualified bus drivers within the West Yorkshire region. Lot 1: The Combined Authority is seeking to contract with one training provider to deliver the following: Stage 1. An awareness raising and myth busting campaign and training programme (...

  • Open

    Published 3 days ago

    Collection & Recovery Services

    price-tag-icon40,000,000 GBPtime-iconClose date: 04/03/2026

    We are seeking to establish a new Collections & Recovery Services Framework that supports a redesigned operating model. This framework will be flexible, scalable, and adaptable, enabling innovation and continuous improvement in line with evolving business...

  • Open

    Published 3 years ago

    Care and Support at Home Services Contract Re-open January 2026

    price-tag-icon232,104,000 GBPtime-iconClose date: 23/02/2026

    The Council intends to appoint additional Individual Home Care Providers into the existing Alliances to address current capacity shortfalls within Lots 9 and 10. A capacity shortfall means existing Alliance Providers do not have sufficient capacity to mee...

  • Open

    Published 5 years ago

    EPoS systems (2025 - 2029)

    price-tag-icon1,800,000 GBPtime-iconClose date: 05/12/2028

    This DPS establishment is to select qualified suppliers to provide EPoS systems which include Software, Hardware, Applications and associated services. The DPS has 4 lotsLot 1 Retail EPoS systemLot 2 Restaurant EPoS systemLot 3 Self-Serve EPoS system whic...

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