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The Isle of Wight Council invites Tenders from suitably qualified suppliers for the provision of Microsoft Teams Meeting Room Technology Solutions within County Hall, High Street, Newport, Isle of Wight PO30 1UD.
To design (in line with the specificati...
Guinness is looking to replace its Customer Contact Centre capabilities and contract with a partner to provide a Managed Service. Guinness wishes to understand the capabilities of partners to provide CCaaS services to include but not be limited to the bel...
This is an electronic tender via the Council's Pro-Contract eTender System. All organisations\r
interested in this tender should register an interest against this contract online at https://procontract.due.north.com/home Tender Reference DN699615. All te...
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Warwickshire County Council (the "Council") is seeking a Supplier to provide a Contact Centre telephony solution/service (the "Solution").
The Solution must include the following core requirements:
- be cloud-based and delivered as software as a ser...
Audio Visual Installation works and a 5-year maintenance contract at Baskerville House which has four small meeting spaces, one large multi-functional meeting space and two training rooms all which require AV capability with a system that is compatible wi...
1.1 Following the response to Covid-19 and with the aim of improving agent and caller user experience, Broadacres are looking to replace the current on-premises Contact Centre solution taking into consideration the benefits and functionality of Contact Ce...
This is a new contract that will deliver new AV equipment, displays, AV carts and associated peripherals to upgrade the Microsoft Teams Rooms service. This will address existing support issues with the service to make it more reliable, will future-proof t...
Summary of work
The maintenance, support and further development of a market-leading digital customer experience on web and app.
The work will involve collaborating with LNER and our industry partners on future initiatives including (but not limited to)...
Leicester City Council ('the 'Authority') invited Tenders for the provision of the Community Connectors Service, which will focus on six of the more disadvantaged areas of the city whose residents also report higher levels of social isolation. The Communi...
Direct Routing for Microsoft Teams, allowing access to Microsoft Phone System features for inbound and outbound telephony requirements, using the Cloud, the platform supports both hosted Enterprise(private, single tenant)and Carrier (public, multi-tenant)...
A modern Unified Communications system which incorporates telephony services into the Microsoft Teams environment. The supplier will provide a solution that also includes contact centre services such as enhanced reporting and call recording. The new solut...
We highlight data on buying trends and current opportunities for suppliers to get involved in with various central, local and third party government organisations. Browse them below: