Tenders & contracts relating to ITSM
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- Awarded
Published a year ago
Managed Service - Collision Recording and Sharing System (CRaSH)
1,000,000 GBP
Expiry date: 30/06/2026This contract is for a Managed Service Provision for the Collision Reporting and Sharing (CRaSH) system. Service and maintenance of CRaSH is required for Service Desk Support, System Operation, Security Compliance, Service Management & Disaster Recovery....
- Awarded
Published 8 months ago
Software Support and Maintenance for ITSM
32,825 GBPExpiry date: 30/06/2026 - Awarded
Published a year ago
Software Support & Maintenance for Sunrise ITSM
34,800 GBPExpiry date: 30/06/2026The Force has utilized the Sunrise system for the past five years, following the novation of a five-year contract originally held by G4S. Recently, the Force commissioned a Mazars audit focused on Asset Management and is currently awaiting the final recom...
- Awarded
Published a year ago
ITSM Ticketing System Extended
85,260 GBPExpiry date: 30/06/2026This is an AWARD notice & NOT a call for competition. The ITSM ticketing system (first notice details: Notice identifier: 2025/S 000-015745 Procurement identifier (OCID): ocds-h6vhtk-05047b) has been extended via further internal exemption processes. On...
- Awarded
Published 5 years ago
Service partner services, including service management, service desk and environment management
18,685,753 GBPExpiry date: 30/06/2026The Ambulance Radio Programme ('ARP') on behalf of the Secretary of State for Health and Social Care (the 'Authority') is seeking to procure a supplier to fulfil the role of a service partner to support the Authority projects delivering the constituent pr...
- Awarded
Published a year ago
Software Support and Maintenance for ITSM
29,000 GBPExpiry date: 30/06/2026The Force has utilized the Sunrise system for the past five years, following the novation of a five-year contract originally held by G4S. Recently, the Force commissioned a Mazars audit focused on Asset Management and is currently awaiting the final recom...
- Awarded
Published 4 years ago
Y22007 - Communication Solutions and Associated Telephony Services
50,000,000 GBPExpiry date: 30/06/2026The Framework Agreement covers the provision and installation of a full range of communication solutions, associated services, equipment, support and maintenance. The equipment under this Framework Agreement may be provided as a direct purchase or via a...
- Awarded
Published a year ago
PROVISION OF IT STORAGE, CONFIGURATION AND LOGISTICS SERVICES (HARDWARE AS A SERVICE)
0Expiry date: 01/07/2026UKSI required a 12 month comprehensive IT Break-Fix support service for a fleet of end-user computing devices, comprising HP laptops and MacBooks of varying ages (2019-2025). The service required included device replacement, repair, secure shipping, stora...
- Awarded
Published 3 days ago
28727 - Revenues and Benefits Delivery Proposa;
47,954 GBPExpiry date: 22/07/2026PCC require Delt to investigate and deliver the most cost effective, reliable, performant and secure solution for our ‘Revs and Bens’ users. In Scope: Deliver a solution which allows PCC Revs and Bens users to access the W2 and MRI Revs and Bens (“Acad...
- Awarded
Published 3 years ago
2023-084 Modern IT Service Management
114,055.53 GBPExpiry date: 30/07/2026Support, Maintenance and Subscription Licenses for Ivanti IT Service Management (Service Desk)
- Awarded
Published 10 months ago
Service Desk - ICS
1,600,000 GBPExpiry date: 31/07/2026Department for Energy Security and Net Zero contract for ICS Service Desk Support. Call-off contract under CCS Gcloud 14, Lot 3 Cloud Support
- Awarded
Published 2 years ago
Ivanti Cherwell ITSM subscription
Expiry date: 31/07/2026The tool supports several key service management practices in ITCS. These including Service Desk, Incident Management, Service Request Management, Asset Management, Configuration Management, Service Catalogue Management, Service Level Management, and Prob...
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