Tenders & contracts relating to Call centre

Out of Hours, Non-Fire, Emergency Call Answering Service

The provision of Out of Hours, Non-Fire, Emergency Call Answering Service for Kildare County Council, Carlow County Council, Kilkenny County Council and Offaly County Council

FH208 Call Monitoring Services

100,000 GBPExpiry date: 06/04/2018

Futures Housing Group Ltd seeks to appoint a suitable qualified, experienced and financially sound economic operator/s to carry out the following services: - Call monitoring for our social care alarms systems which are ether hardwired or dispersed system... Read more

GB-Salford: HMRC Benefits and Credits, Error and Fraud Adding Capacity 444

65,000,000 GBPExpiry date: 05/05/2017

A contract for providing additional capacity and capability to HM Revenue & Customs to correct working tax credit claims that are potentially running with incorrect information. The contract value stated is the upper limit of the anticipated value. The pr... Read more

RM4197 L0701 - HMT - Contract - Pension Guidance Guarantee Contact Centre

3,643,818 GBPExpiry date: 31/03/2016

The aim of this contract is for the Supplier to provide a Contact Centre in order to support the Government’s Pension Guidance Guarantee programme (Pension Wise). Full details of the contract can be found in the documentation that accompanies this notice.... Read more

National Environmental Complaints Line

The EPA intends establishing a contract with a single economic operator to provide and operate a 24 hour National Environmental Complaints Line for all 31 local authority functional areas throughout the Republic of Ireland. The contract will be for a p... Read more

Contact Management & Business Administration Services

The NTA requires a Supplier to provide a range of services under five service categories. These five service categories are: • Service Category 1: Information Provision Service; • Service Category 2: Booking Service; • Service Category 3: Business Analy... Read more

A Single Supplier Framework for the Provision of Contact Centre Services for Bord Gáis Eireann

Bord Gáis Eireann acting through its Networks division requires the provision of contact centre services in respect of its domestic and business customers across the Republic of Ireland market. The current contract for contact centre services is du... Read more

Call Centre Services 2014-2019

As part of its business continuity planning, the Commission invites tenders for the provision on a contingency basis of call centre support services in the event of a collapse of a large travel company, an airline or other significant occurrence (e.g. ... Read more

North West NHS 111

Help desk services and administration to support the delivery of SEAI Programmes

Contract Award Notice Name of Tender: help desk services and administration to support the delivery of SEAI Programmes The objective of this Request for Tenders was to appoint a service provider to provide Help Desk and Administration Services to SEAI i... Read more

Service Provider for Vehicle Inspection and Other Test Services and for Authorisation to conduct Taximeter System Verification

The NTA and NSAI are jointly seeking to engage a contractor (i) to provide services to the NTA in relation to vehicle inspection and other services related to the licensing of small public service vehicles and their drivers and (ii) for exclusive auth... Read more

Provision of Contact Centre Services for Irish Water

Provision of Contact Centre Services for Irish Water