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Tenders & contracts relating to Customer-care services

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Customer-care services tenders & contracts

  • Awarded

    Published 14 days ago

    Rainbow Customer Contact and Core Banking - LOT 1 - Customer Contact Centre and Operations

    price-tag-icon275,959,714 GBPtime-iconExpiry date: 31/03/2030

    This procurement will consist of two packages. The Customer Contact and Operations package will procure a strategic supplier of managed services to support, deliver and integrate contact centre services, including the provision of Assisted Digital cap...

  • Awarded

    Published 3 months ago

    Digital Experience and Digital Enablement

    price-tag-icon99,835,217 GBPtime-iconExpiry date: 12/08/2028

    National Savings and Investments (NS&I) is an Executive Agency of the Chancellor of the Exchequer. It is one of the UK's largest retail savings organisations with 25 million customers, more than £202 billion funds under management, best known for Premium ...

  • Awarded

    Published 3 months ago

    Provision of Social Media Services

    Tourism Ireland wishes to enter into a contract with a Supplier(s) for Social Media Services. The requirements are split into two [2] lots: Lot 1 - Social Media Management: The successful supplier will support Tourism Ireland with the implementation of ...

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  • Awarded

    Published 3 months ago

    Marketing Exhibitions and Events Provider

    price-tag-icon300,000 GBPtime-iconExpiry date: 21/02/2027

    This ITT is to identify a skilled and experienced stand design partner capable of creating, building and storing visually appealing, functional, and sustainable exhibition booths that will elevate our brand presence and support our business goals....

  • Awarded

    Published 4 months ago

    Business Rates Consultancy

    price-tag-icon0.01 GBPtime-iconExpiry date: 31/03/2028

    This procurement exercise is to identify a qualified and experienced consultancy firm to provide expert business rates consultancy support for our organisation. Our aim is to minimise our business rates liability while ensuring compliance such as with re...

  • Awarded

    Published 5 months ago

    NERARS

    National Education Recruitment Advertising & Resource Services (Lot 1) plus Student Marketing (Lot 2)

  • Awarded

    Published 5 months ago

    Leisure Development Partner for the UK Leisure Framework 2022-2026

    DLL has appointed a Single Contractor under a UK wide public sector Framework Agreement to assist with the development of new and the redevelopment of existing Leisure / Sports related facilities and services. The scope of the works and services to be del...

  • Awarded

    Published 5 months ago

    Contact Centre Services

    price-tag-icon9,544,470.42 GBPtime-iconExpiry date: 16/11/2025

    Provision of outsourced contact centre services.

  • Awarded

    Published 5 months ago

    Provision of Contact Centre Services (Located On The Island Of Ireland) Including Associated Software Solutions

    price-tag-icon42,000,000 EUR

    The National Transport Authority (NTA) plans to implement a Consolidated Contact Centre (CCC), located on the island of Ireland, under the Transport For Ireland (TFI) brand. The NTA is seeking to engage a suitable party to provide the following services: ...

  • Awarded

    Published 5 months ago

    Provision Of Contact Centre Services Including Associated Software Solutions

    As part of it’s customer contact strategy, the National Transport Authority (“NTA”) plans to implement a Consolidated Contact Centre (“CCC”) under the Transport For Ireland (“TFI”) brand. The CCC will be the primary customer service contact point for serv...

  • Awarded

    Published 6 months ago

    Out of Hours Call Handling Service (2023)

    price-tag-icon226,380 GBPtime-iconExpiry date: 01/02/2026

    This procurement process is to identify a suitable supplier to undertake the delivery of an 'Out of Hours' (OOH) telephone call handling service for residents of the Council and other organisations that Hackney Council takes inbound Calls from on behalf o...

  • Awarded

    Published 6 months ago

    Provision of Customer Centricity Consultancy Services

    price-tag-icon98,500 GBPtime-iconExpiry date: 02/11/2024

    Contract awarded to PricewaterhouseCoopers LLP to deliver Customer Centricity Consultancy Services to Nest.

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