Tenders & contracts relating to Customer services
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- Awarded
Published 5 months ago
Tenant Satisfaction Survey
17,640 GBPWholescale Tenant Satisfaction Survey by carrying out of fieldwork and the provision of a comprehensive report and analysis of the responses to the agreed questionnaire from our social rent tenants and our sharing owners. Open tender process with SPD sel...
- Awarded
Published 6 months ago
Corporate Customer Satisfaction Survey Tool
35,432 GBP
Expiry date: 31/01/2025Provision of service to allow for the capture of customer feedback across multiple channels. The service will provide reporting and insight into customers interactions with the council Keywords: Customer, Satisfaction, Survey
- Awarded
Published 6 months ago
Leisure Development Partner for the UK Leisure Framework 2022-2026
DLL has appointed a Single Contractor under a UK wide public sector Framework Agreement to assist with the development of new and the redevelopment of existing Leisure / Sports related facilities and services. The scope of the works and services to be del...
- Awarded
Published 6 months ago
PS23306 Evaluation framework and baseline evaluation for the Net Zero domain
94,990 GBPExpiry date: 30/09/2024***** THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION This procurement is being concluded following a mini competition under the Crown Commercial Services DPS RM6126 - Research & Insights. Brief Description of Requirement This procurement is...
- Awarded
Published 6 months ago
Customer Portal and Customer Relationship Management System
532,120 GBPThis is a Contract Award Notice for the Customer Portal and Customer Relationship Management System. This procurement is a Call off from Crown Commercial Service GCloud 13 Framework Agreement (RM1557.13). The Customer Portal and Customer Relationship Man...
- Awarded
Published 6 months ago
Contact Centre Services
9,544,470.42 GBPExpiry date: 16/11/2025Provision of outsourced contact centre services.
- Awarded
Published 6 months ago
Visitor and Residents Survey
95,520 GBPVisitor and Residents Survey Development, planning and execution of both Visitor and Resident surveys for Cairngorms National Park Authority, including questionnaire design, sampling plans, fieldwork, analysis and reporting of datasets....
- Awarded
Published 6 months ago
Provision of Contact Centre Services (Located On The Island Of Ireland) Including Associated Software Solutions
42,000,000 EURThe National Transport Authority (NTA) plans to implement a Consolidated Contact Centre (CCC), located on the island of Ireland, under the Transport For Ireland (TFI) brand. The NTA is seeking to engage a suitable party to provide the following services: ...
- Awarded
Published 6 months ago
Rainbow Customer Contact and Core Banking - LOT 1 - Customer Contact Centre and Operations
275,959,714 GBPThis procurement is for a strategic supplier of managed services to support, deliver and integrate contact centre services, including the provision of Assisted Digital capabilities, supporting customers through digital self-service and customer journeys t...
- Awarded
Published 6 months ago
Provision Of Contact Centre Services Including Associated Software Solutions
As part of it’s customer contact strategy, the National Transport Authority (“NTA”) plans to implement a Consolidated Contact Centre (“CCC”) under the Transport For Ireland (“TFI”) brand. The CCC will be the primary customer service contact point for serv...
- Awarded
Published 6 months ago
Out of Hours Call Handling Service (2023)
226,380 GBPExpiry date: 01/02/2026This procurement process is to identify a suitable supplier to undertake the delivery of an 'Out of Hours' (OOH) telephone call handling service for residents of the Council and other organisations that Hackney Council takes inbound Calls from on behalf o...
- Awarded
Published 6 months ago
Provision of Customer Centricity Consultancy Services
98,500 GBPExpiry date: 02/11/2024Contract awarded to PricewaterhouseCoopers LLP to deliver Customer Centricity Consultancy Services to Nest.
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Top buyers relating to Customer services
Discover insights into the most active buyers procuring for Customer services services and solutions below.
- Department for Environment, Food and Rural Affairs (DEFRA)
- UK Shared Business Services Ltd
- London Borough of Waltham Forest
- National Highways Limited
- Birmingham City Council
- Crown Commercial Service
- Home Office
- Department for Education
- Department of Health and Social Care
- Bradford Metropolitan District Council
- The Office of Government Procurement
- London Borough of Enfield
- Transport for London
- Sandwell Metropolitan Borough Council
- Highways England
Top sources for Customer services contracts & tenders
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