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Tenders & contracts relating to Helpdesk services

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Helpdesk services tenders & contracts

  • Awarded

    Published 3 days ago

    IS Service Helpdesk

    price-tag-icon57,979.2 GBPtime-iconExpiry date: 03/05/2028

    Service Desk provider which allows the TIS, Facilities, CRM, Social Media & Events Teams to provide varying levels of services to our internal colleagues alongside supporting the Triage process and is the main asset register and knowledge base for the ...

  • Awarded

    Published 11 days ago

    Helpdesk System

    price-tag-icon35,700 GBPtime-iconExpiry date: 31/03/2025

    Freshworks' omnichannel customer-support platform consists of FreshDesk (Email,Social), FreshChat (chat), FreshCaller (telephony) and Freddy (AI/BOTS). It enables teams to deliver exceptional customer support due to better customer visibility, increased p...

  • Awarded

    Published 16 days ago

    Rainbow Programme Secure O365

    price-tag-icon87,130.8 GBPtime-iconExpiry date: 26/02/2025

    The Rainbow programme will define a new operating model for NS&I and is a critical priority for the business in order to prepare for, and deliver, the outsourced model post 2025. A secure document management and collaboration platform, entirely separat...

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  • Awarded

    Published 17 days ago

    Managed Detection and Response (MDR)

    time-iconExpiry date: 03/05/2027

    To source a reliable and experienced Manged Detection and Response (MDR) service provider to enhance Satellite Application Catapult's cyber/information security.

  • Awarded

    Published 2 months ago

    Academies for Character and Excellence - IT Managed Service

    price-tag-icon325,250 GBP

    ACE wishes to engage a single contractor to supply an ICT Managed Service and associated project implementation and training services across all sites within the Trust. This procurement involves the delivery of ICT across all the schools as part of a join...

  • Awarded

    Published 2 months ago

    Welsh Government Warm Homes Programme

    price-tag-icon256,485,000 GBP

    The purpose of this notice is to inform the market that contracts have been awarded for advisory services, delivery agent and independent quality assurance services for delivery of the New Warm Homes Programme. Lot 1: Advice Services To provide a free...

  • Awarded

    Published 2 months ago

    Welsh Government Warm Homes Programme

    price-tag-icon256,485,000 GBP

    The purpose of this notice is to inform the market that contracts have been awarded for advisory services, delivery agent and independent quality assurance services for delivery of the New Warm Homes Programme. Lot 1: Advice Services To provide a free to ...

  • Awarded

    Published 4 months ago

    Business Transformation Programme - External Specialist Support

    time-iconExpiry date: 01/01/2025

    ** CONTRACT AWARDED VIA FURTHER COMPETITION UNDER CROWN COMMERCIAL SERVICES FRAMEWORK RM6187 MCF 3** NS&I has a requirement for a Supplier to support the business with the development and implementation of delivery plans, new capabilities, and associat...

  • Awarded

    Published 4 months ago

    21/044 - Single Supplier Framework for the provision of IT Support, Maintenance and Development Services to Irish Water

    price-tag-icon358,536,585.37 EUR

    21/044 - Single Supplier Framework for the provision of IT Support, Maintenance and Development Services to Irish Water Lot 1: 21/044 - Single Supplier Framework for the provision of IT Support, Maintenance and Development Services to Irish Water Submit ...

  • Awarded

    Published 4 months ago

    21/044 - Single Supplier Framework for the provision of IT Support, Maintenance and Development Services to Irish Water

    21/044 - Single Supplier Framework for the provision of IT Support, Maintenance and Development Services to Irish Water Lot 249508: 21/044 - Single Supplier Framework for the provision of IT Support, Maintenance and Development Services to Irish Water 21/...

  • Awarded

    Published 4 months ago

    Managed ICT Services for GRETB

    price-tag-icon1,850,000 EUR

    Lot 1: Managed ICT Services for GRETB

  • Awarded

    Published 4 months ago

    HM Courts & Tribunals Service (HMCTS) Service Management Services 3

    price-tag-icon11,874,993 GBPtime-iconExpiry date: 30/11/2026

    HM Courts & Tribunals Service (HMCTS) Service Management Services 3; covering Service Lines: - Release Management - Service Design and Service Transition - Product Management for Networks, Wi-fi and End User Compute Services...

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