Tenders & contracts relating to Helpdesk services

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Helpdesk services tenders & contracts

Awarded
Published a year ago
The Supply, Implementation, Licenses & Ongoing Support and Maintenance of a Service Desk Solution
131,565.6 GBP
The Council has awarded a contract for the Supply, Implementation, Licenses and ongoing Support and Maintenance from 20 February 2023 to 19 February 2026 with the option to extend for a further period of up to 36 months renewable on an annual basis. This...
Awarded
Published a year ago
The Supply, Implementation, Licenses & Ongoing Support and Maintenance of a Service Desk Solution
131,565.6 GBP
The Council has awarded a contract for the Supply, Implementation, Licenses and ongoing Support and Maintenance from 20 February 2023 to 19 February 2026 with the option to extend for a further period of up to 36 months renewable on an annual basis. This ...
Awarded
Published a year ago
ICT Managed Services Provider
AHBRA is seeking a Managed Service Provider (MSP) to provide full ICT services and support including but not limited to remote and onsite support, services, maintenance, software & hardware management and implementation, support and high-level consultancy...

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Awarded
Published a year ago
Provision of an IT Service Management (ITSM) tool
1,250,000
This public procurement competition relates to the provision and implementation of a based IT Service Management tool. The Office of the Revenue Commissioners is the Irish Tax administration. Lot 1: This public procurement competition relates to the prov...
Awarded
Published a year ago
Helpdesk Function
6,800,200 GBPExpiry date: 03/02/2027
Contract award of the Helpdesk Function service, which manages all enquiries and complaints received by HS2 Ltd with the utmost compassion and empathy by providing clear, timely and accurate interactions with stakeholders. The service operates a 24-hour ...
Awarded
Published a year ago
Provision of an IT Service Management (ITSM) tool
This public procurement competition relates to the provision and implementation of a based IT Service Management tool. The Office of the Revenue Commissioners is the Irish Tax administration. The objectives of this RFT are to acquire a unified high-perf...
Awarded
Published a year ago
20/095 - Step 1 - Single Party Framework for the Supply of Contact Centre Services to Gas Networks Ireland
16,800,000 EUR
Gas Networks Ireland is committed to meeting customer expectations with the objective of establishing trust and reputation for excellent customer service. Providing a quality and flexible service to customers, one that helps to strengthen the company’s co...
Awarded
Published a year ago
20/095 - Step 1 - Single Party Framework for the Supply of Contact Centre Services to Gas Networks Ireland
Gas Networks Ireland is committed to meeting customer expectations with the objective of establishing trust and reputation for excellent customer service. Providing a quality and flexible service to customers, one that helps to strengthen the company’s co...
Awarded
Published a year ago
Information & Technology Delivery Capability - Professional Services Partner
Expiry date: 24/11/2024
NS&I requires an IT Delivery Partner to assist NS&I oversee technology changes during and after the transition to the new multi-supplier operating model. The IT Delivery Partner is required to: • Act as an interim IT Delivery partner through the R...
Awarded
Published 2 years ago
RTÉ IT Helpdesk and Managed Support Services
400,000
RTÉ invites submissions from suitable competent suppliers for the supply of an IT Helpdesk and Managed Support Service as follows: Provide an offsite Service Desk function which will include: • Ticket resolution, where tickets are generated by RTÉ end use...
Awarded
Published 2 years ago
RTÉ IT Helpdesk and Managed Support Services
RTÉ invites submissions from suitable competent suppliers for the supply of an IT Helpdesk and Managed Support Service as follows: Provide an offsite Service Desk function which will include: • Ticket resolution, where tickets are generated by RTÉ end us...
Awarded
Published 2 years ago
This public procurement competition relates to the provision of On-site ICT Service Desk Resources to the Office of the Chief Information Officer
The OGCIO requires a Service Provider to deliver a team of initially twelve on-site experienced and quality focused ICT Service Desk Resources, (with the skills as outlined in Section 3.2) for the OGCIO ICT Service Desk. This team, will log, capture, reso...