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Tenders & contracts relating to Helpdesk services

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Helpdesk services tenders & contracts

  • Awarded

    Published 5 months ago

    HM Courts & Tribunals Service (HMCTS) Service Management Services 3

    price-tag-icon11,874,993 GBPtime-iconExpiry date: 30/11/2026

    HM Courts & Tribunals Service (HMCTS) Service Management Services 3; covering Service Lines: - Release Management - Service Design and Service Transition - Product Management for Networks, Wi-fi and End User Compute Services...

  • Awarded

    Published 6 months ago

    Provision of Contact Centre Services (Located On The Island Of Ireland) Including Associated Software Solutions

    price-tag-icon42,000,000 EUR

    The National Transport Authority (NTA) plans to implement a Consolidated Contact Centre (CCC), located on the island of Ireland, under the Transport For Ireland (TFI) brand. The NTA is seeking to engage a suitable party to provide the following services: ...

  • Awarded

    Published 6 months ago

    Provision of Service Desk

    price-tag-icon10,308,632.4 GBPtime-iconExpiry date: 18/02/2027

    Provision of Service Desk

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  • Awarded

    Published 6 months ago

    Provision Of Contact Centre Services Including Associated Software Solutions

    As part of it’s customer contact strategy, the National Transport Authority (“NTA”) plans to implement a Consolidated Contact Centre (“CCC”) under the Transport For Ireland (“TFI”) brand. The CCC will be the primary customer service contact point for serv...

  • Awarded

    Published 6 months ago

    Managed ICT Services for GRETB

    price-tag-icon1,500,000 EUR

    Lot 1: Managed ICT Services for GRETB

  • Awarded

    Published 7 months ago

    UK_2022_Professional Services Business Process Outsourcing

    price-tag-icon78,310,000 GBP

    The impact of the Covid-19 pandemic was felt by businesses across the globe. British Council was not immune to this impact and had to reduce costs, streamline processes, use more digital tools, and introduce much greater standardisation. A key lever being...

  • Awarded

    Published 9 months ago

    Provision of an IT Service Management (ITSM) Service Desk Solution

    price-tag-icon1,000,000 EUR

    This public procurement competition relates to the provision and implementation of a IT Service Management (ITSM) based Service Desk Solution for the Office of the Government Chief Information Officer (OGCIO). The Office of the Government Chief Informatio...

  • Awarded

    Published 9 months ago

    Provision of an IT Service Management (ITSM) Service Desk Solution

    This public procurement competition relates to the provision and implementation of a IT Service Management (ITSM) based Service Desk Solution for the Office of the Government Chief Information Officer (OGCIO). The Office of the Government Chief Informatio...

  • Awarded

    Published 10 months ago

    Business to Business Outsourced Services

    price-tag-icon92,312,456 GBPtime-iconExpiry date: 31/03/2027

    This notice is published to commence a procurement event to award a new contract for its Business to Business (B2B) outsourced services. This package of work is part of NS&I's Rainbow Programme, and it will procure a strategic supplier of managed service...

  • Awarded

    Published 10 months ago

    CGI Service Desk

    price-tag-icon667,507 GBPtime-iconExpiry date: 31/07/2024

    CGI Service Desk

  • Awarded

    Published 11 months ago

    Provision of Managed ICT Services to The Arts Council

    price-tag-icon3,012,075 EUR

    Lot 1: ICT Managed Service ICT Managed Services

  • Awarded

    Published 11 months ago

    Provision of Managed ICT Services to The Arts Council

    price-tag-icon2,542,000 EUR

    Lot 1: ICT Managed Service Lot 1 - ICT Managed Services - Management and Support of AC’s cloud CRM system and Development

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