Tenders & contracts relating to Contact management software package

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Contact management software package tenders & contracts

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Awarded
Published 3 years ago
NEC Configuration
72,000 GBPExpiry date: 18/07/2024
EWR Co require a partner to build and roll out bespoke contract processes and NEC processes in one tool, that also acts as a contract repository and place for general supplier engagement, including the capturing of KPI's and actions, for effective contra...
Awarded
Published 5 years ago
A hosted ticketing solution with ongoing maintenance and support services
169,949 GBPExpiry date: 31/07/2024
The Customer Support System shall contain a knowledge base to enable support staff to quickly identify known fixes. This shall also be made available to customers on an online portal so that they can search for a solution to their issue before submitting ...
Awarded
Published 4 years ago
Contact Centre Solution for Leisure Centres
100,000 GBPExpiry date: 27/10/2024
Call-Off Contract under the HealthTrust Europe LLP Framework Agreement for the provision of Enterprise Level ICT Solutions, Lot 2 for a Contact Centre solution for Leisure Centre's.

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Awarded
Published 4 years ago
Contact Centre Solution for Leisure Centres
100,000 GBPExpiry date: 27/10/2024
Call-Off Contract under the HealthTrust Europe LLP Framework Agreement for the provision of Enterprise Level ICT Solutions, Lot 2 for a Contact Centre solution for Leisure Centre's.
Awarded
Published 4 years ago
IT services: consulting, software development, Internet and support
Expiry date: 29/10/2024
Acquisition and implementation of a billing and customer management system for a gas supply company. Acquisition and implementation of a billing and customer management system for a gas supply company.
Awarded
Published a year ago
Information & Technology Delivery Capability - Professional Services Partner
Expiry date: 24/11/2024
NS&I requires an IT Delivery Partner to assist NS&I oversee technology changes during and after the transition to the new multi-supplier operating model. The IT Delivery Partner is required to: • Act as an interim IT Delivery partner through the R...
Awarded
Published 2 years ago
Further provision of Online Consultation Platform via CCS Framework RM1557-12 G-Cloud 12 Cloud Software
31,500 GBPExpiry date: 31/03/2025
Southend-on-Sea Borough Council is looking for a contract to continue the use of its online consultation platform "Your Say Southend" that is built on Engagement HQ from Bang The Table UK. Consult with the public on key council decisions (formal consul...
Awarded
Published a year ago
RFQ for the provision of Referral Management System & Services
38,880 GBPExpiry date: 31/03/2025
Seetec is seeking to establish an Agreement for customer referral management software to support the organisation in the delivery of its Multiply contract which is a project funded by the UK Government through the UK Shared Prosperity Fund. This is le...
Awarded
Published 4 years ago
Call centre
Expiry date: 16/04/2025
Irish Water is committed to meeting customer expectations with the objective of establishing trust and reputation for excellent customer service. Providing an excellent service to customers that meets customers evolving needs and requirements, while takin...
Awarded
Published 2 years ago
Cloud Management and Optimisation
135,000 GBPExpiry date: 29/06/2025
Apptio Cloudability is a cloud financial management solution that helps companies monitor, manage, and rightsize cloud expense across any size business. The platform offers teams full visibility into cloud costs so they can reduce waste, optimize for effi...
Awarded
Published 3 years ago
CA8432 - Askham Bryan College Library Management System
29,730 GBPExpiry date: 31/07/2025
Library Management System - Askham Bryan is an Agricultural College and runs sites at York and Middlesbrough with staffed libraries (and possibly Newcastle/Gateshead in future) with books available to students and other resources such as journals and DVDs...
Awarded
Published 3 years ago
eProcurement
61,725 GBPExpiry date: 31/10/2025
The Northern Lighthouse utilised G-Cloud 9 Framework in September 2018 to appoint Delta e- sourcing to provide the software for NLB to ensure that we had a compliant e-Procurement system in place covering; Tender Manager Quick Call Supplier Manager Wo...