Staff training services

Description

The RSA previously issued a contract notice seeking tenders to establish a multi-party framework for the provision of learning and development services under the following lots: Lot 1: Business and personal skills training; Lot 2: Project management and change management training; Lot 3: Compliance training; Lot 4: IT Training; Lot 5: Management training. Following evaluation of the tenders received, the RSA has now concluded a framework agreement with several suppliers as set out in this notice. The type of learning and development interventions that may be required under lot 1 include but are not limited to: — assertiveness, — building resilience, — conflict management, — critical thinking, — customer excellence, — dealing with difficult people, — decision making and problem solving, — dignity at work, — diversity and inclusion, — effective business writing, — effective communications, — effective meetings, — influencing skills, — interviewee skills, — minute taking, — negotiation skills, — presentation skills, — report writing, — telephone techniques, — thinking creatively, — time management, — train the trainer. The type of learning and development interventions that may be required under lot 2 include but are not limited to: — change management, — contract management, — LEAN, — project management. The type of learning and development interventions that may be required under lot 2 include but are not limited to: — freedom of information, — GDPR, — public procurement. The type of learning and development interventions that may be required under lot 2 include but are not limited to: — Android, — Data Analytics, — ECDL, — MS Dynamics, — Microsoft Excel/Excel Online, — Microsoft Office 365, — Microsoft One Drive, — Microsoft One Note, — Microsoft Outlook, — Microsoft PowerPoint, — Microsoft Project, — Microsoft Publisher, — Microsoft SharePoint/SharePoint Online, — Microsoft Teams, — Microsoft Visio, — Microsoft Word/Word Online, — SQL, — Tableau, — Windows 10. The type of learning and development interventions that may be required under lot 2 include but are not limited to: — people management skills, — the new manager.