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Awarded

Technology: Lot 1 - Business telephony and Contact centre; Lot 2 - CRM & Mobile

Published

Supplier(s)

Amillan Limited

Value

440,000 GBP

Description

CONTRACT AWARD NOTICE Note: Only Lot 1 was awarded. Lot 2 is to be re-tendered. THIS IS AN AWARD NOTICE - the tender process has concluded Hanover wishes to engage with suppliers of technology to support its business telephony, contact centre, customer relationship management and mobile working objectives. Hanover sees the relationship to be one for long term partnership working together to develop solutions to improve the services it offers to its current and future customers. This tender will be for the procurement of solutions across two lots: 1. Business Telephony & Contact Centre 2. Customer Relationship Management (CRM) & Mobile Working. Suppliers are able to bid for one or both lots demonstrating their ability to meet Hanover's requirements.

Timeline

Award date

7 years ago

Publish date

7 years ago

Buyer information

Hanover Housing Association

Contact:
Nicola Steggles
Email:
procurement@hanover.org.uk

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Notice topics

Customer Relation Management software development servicesCustomer Relation Management software packageIT services: consulting, software development, Internet and supportSoftware package and information systemsTelecommunications system

Related topics

Computer back-up and catalogue conversion servicesComputer audit and testing servicesComputer network servicesComputer support and consultancy servicesComputer-related servicesInternet services

Source

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