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Awarded

Radio, television, communication, telecommunication and related equipment

Published

Value

300,000 GBP

Description

The 111 Patient Relationship Manager pilot will improve patient experiences when calling 111 by ensuring that relevant data that has been previously shared with relevant Healthcare professionals is used to inform clinical decision-making. It will also implement London-wide call balancing and routing, again to optimise patient experience. This pilot aligns with the Interoperability Standards Development and Urgent and Emergency Care Programmes, providing information and learning regarding patients' crisis journey across primary, community, urgent and emergency care systems when their journey starts with a call to NHS 111.

Timeline

Publish date

8 years ago

Buyer information

NHS Redbridge Clinical Commissioning Group

Contact:
Aslam Nadeem
Email:
nadeem.aslam@nhs.net

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Notice topics

Health and social work servicesInstallation services (except software)IT services: consulting, software development, Internet and supportRadio, television, communication, telecommunication and related equipmentResearch and development services and related consultancy servicesSoftware package and information systems

Related topics

Social work and related servicesVeterinary servicesHealth servicesResearch and Development services on security and defence materialsDesign and execution of research and developmentResearch and development consultancy services

Source

Ted (OJEU)
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