ISHA-Out of Hours Call Centre
Published
Description
The contract is for the provision of Out of Hours call centre services for residential properties owned and managed by Islington and Shoreditch Housing Association. It is intended that the contract will commence in July 2021 and, subject to annual reviews, run for a period of three years with the option for renewal, as decided by ISHA, for an extension of up to a further one year and then an additional one year, subject to satisfactory reviews based upon performance and quality of service and delivery. The maximum duration of the contract is therefore five years.
Timeline
Award date
3 years ago
Publish date
3 years ago
Buyer information
Islington and Shoreditch Housing Association
- Contact:
- Procurement
- Email:
- procurement@effefftee.co.uk
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