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Awarded

Virtual Proprietary Customer Panel and Associated Services

Published

Supplier(s)

Maru Matchbox

Value

900,000 GBP

Description

TfW require the provision of a Virtual Proprietary Customer Panel with a service provision to enable the recruitment and maintenance of this panel, the management of the research and production of the resulting insight. Lot 1: TfW require the provision of a Virtual Proprietary Customer Panel and associated services which has the ability to gather insight on the current and proposed services and activity of Transport for Wales from a representative group of Customers and Stakeholders (around 1,000 panelists in total, users and non-users of our services) and provide feedback on how this insight has been used to continuously improve our proposition. The term of the contract will be for a period of one (1) year with the option to extend for a further 24 months at 12 month intervals. The value of this contract is estimated at between 100k-300k GBP a year dependent on the amount of research activity required by TfW users as a whole. The value of this contract is estimated at between 100k-300k GBP a year dependent on the amount of research activity required by TfW users as a whole.

Timeline

Publish date

3 years ago

Award date

3 years ago

Buyer information

Transport for Wales

Contact:
Natalie Noble
Email:
Procurement@tfw.wales

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Notice topics

Design and execution of research and developmentMarket research servicesResearch and development consultancy servicesResearch and development services and related consultancy servicesResearch consultancy servicesResearch services

Related topics

Social research servicesFeasibility studyPerformance review servicesMarket-testing servicesEconomic research servicesSurvey analysis services

Source

Ted (OJEU)
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