Revenues and Benefits Telephone Information Service
Published
Description
24/7/365 specialist IVR (interactive voice response) information service to provide bespoke information about Council Tax, Business Rates and Benefits with access to agents at points defined by us. The aim of the service is to encourage customers to self-serve where possible, and to supply information outside of office hours.
Timeline
Award date
a year ago
Publish date
10 months ago
Buyer information
Guildford Borough Council
- Contact:
- Phill Nathan
- Email:
- procurement@guildford.gov.uk
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