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Awarded

User testing to assess accessibility of the Rail Ombudsman

Published

Supplier(s)

Research Institute for Disabled Consumers

Value

29,600 GBP

Description

ORR is seeking a partner who can undertake User Testing of the Rail Ombudsman service to ensure that access to the service is working well for passengers. This User Testing will be focused on passengers with disabilities, and older users who may also have accessibility needs.

Timeline

Award date

5 months ago

Publish date

5 months ago

Buyer information

Office of Rail and Road

Contact:
Harriet Dinkele
Email:
harriet.dinkele@orr.gov.uk

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Notice topic

Research services

Related topics

Marine research servicesResearch laboratory servicesResearch and experimental development services

Source

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