Crisis Houses & Safe Havens

Description

NHS Kent and Medway Integrated Care Board are undertaking a procurement process and are inviting suitably qualified and experienced providers to bid for a Crisis Houses (Lot 1) and Safe Havens (Lot2) Service. <br/><br/>The anticipated contract duration will be for an initial period of 3 years with an option to extend for up to a further 2 years as required.<br/><br/>The service is a Schedule 3 Service and is being procured under the Light Touch Regime(LTR) of the Public Contract Regulations 2015. Lot 1: Lot 1 Crisis Houses This service is for the provision of a Crisis Hoses service.<br/><br/>The objectives of this project are to commission two Adult Mental Health Crisis Houses in Kent and Medway. These crisis houses will be for when someone is experiencing a period of acute psychological distress, associated with a mental health problem (which may or may not have been given a formal diagnosis). The crisis may be a sudden deterioration of an existing mental health difficulty or they may be experiencing mental health difficulties for the first time. They need immediate treatment and/or care and/or support in order to prevent further deterioration in their mental or physical wellbeing and to help avoid hospital admission.<br/>The rationale for the development of this service centres around how it can:<br/><br/>1) Provide positive outcomes for people in Psychological or Mental Health Crisis who require urgent and intensive support.<br/>2) Provide an alternative to an Acute Psychiatric Inpatient Admission<br/>3) Reduce impact on the wider Mental Health Urgent and Emergency Care services (Liaison Psychiatry, Rapid Response, Home Treatment, Section 136 Health Based Place of Safety. Inpatient Services)<br/><br/>Delivered by the VCSE a Crisis House is a service that offers short-term residential mental health crisis interventions and support for a duration of up to 7 days, for individuals who are experiencing mental health crisis. Analysis of local NHS Mental Health inpatient admissions evidences a cohort of inpatients whose needs could be met in a Crisis House as an alternative to inpatient admission which will offer significant benefits to service users. Crisis Houses can prevent possible hospital admission and ensure only those who are acutely unwell or at very high risk of suicide are admitted to hospital. Crisis Houses are embedded within a number of ICSs, with a number of positive outcomes including high service user satisfaction and decreased reliance upon acute inpatient admission. Underpinning the philosophy of Crisis House provision is social inclusion and linking with the wider VCSE service provision. Additional information: To access the eProcurement portal to access relevant documentation relating to this opportunity, please follow the instructions below:<br/>1) Go to https://health-family.force.com/s/Welcome and click the link to register (if your organisation has not registered previously)<br/>2. Once registered, login to the system and look for "Quote/tender C207113 - Crisis Houses & Safe Havens - Kent & Medway" Lot 2: Lot 2 Safe Havens The service is for the provision of Safe Havens across Kent & Medway<br/><br/>The objective of this project is to commission 9 Safe Havens across K&M, 2 of which will be open 24/7 and co-located within a General Acute Hospital site. Individuals can stay up to 24hrs in the 2 co-located Safe Havens. This will enable 24/7 provision across the County. Psychiatric Liaison Mental Health Triage Nurses can redirect individuals attending Emergency Departments (ED) with primary mental health problems who do not require a physical health intervention.<br/><br/>The 7 community based safe havens will be open 7 days a week from 18.00 – 23.00 providing out of hours support for people in a self-defined crisis who are likely to have called 999 or 111 and been conveyed or directed to or self-presented at A&E for mental health assessment.<br/><br/>The service specification has developed as part of the Kent and Medway Provider Collaborative partnership with agencies and services across the Kent and Medway System, including: -<br/><br/>• VCSE Organisations<br/>• Acute Hospital Trusts, EKHUFT, MTW, DVH and MFT<br/>• Mental Health Provider Trust <br/>• Kent Police<br/>• South East Coast Ambulance Services<br/>• Placed Based Health Care Partnerships<br/><br/><br/>The rationale for the development of this service centres around how it can:<br/><br/>1) Provide positive outcomes for people in Psychological or Mental Health distress who require urgent emotional support.<br/>2) Provide an alternative to attending A&E <br/>3) Reduce impact on the wider Mental Health Urgent and Emergency Care services (Liaison Psychiatry, Rapid Response, Home Treatment, Section 136 Health Based Place of Safety. Inpatient Services)<br/>4) Reduce impact on ‘Blue Light’ services, specifically calls to 111 and 999 and ambulance conveyance<br/><br/><br/>The service is in line with NHS England’s Long-Term Plan and will involve the development of partnership agreements, Escalation Policies and procedures, service standards, Standard Operating Procedures and pathways to ensure that people experiencing urgent mental health needs in K&M can access a range of crisis alternatives and a safe place to receive a supportive offer in the community. <br/><br/>This service has been designed taking into account learning from Safe Haven Providers and Service Users across the Country, along with engagement of people with lived experience and professionals who have fed in their views to help shape this draft specification and emerging model. <br/><br/>The service will be resourced by a suitable experienced Provider who has demonstrated that they can meet the contract requirements and deliver good outcomes for local people. The service will be supported with clinical in reach from statutory services – this model will be co-produced by local partners to agree on what this looks like and reviewed on an on-going basis. Additional information: To access the eProcurement portal to access relevant documentation relating to this opportunity, please follow the instructions below:<br/>1) Go to https://health-family.force.com/s/Welcome and click the link to register (if your organisation has not registered previously)<br/>2. Once registered, login to the system and look for "Quote/tender C207113 - Crisis Houses & Safe Havens - Kent & Medway"