CO0169 Contact Centre and Telephony Services
Published
Description
MS-certified, cloud-based, CCaaS (Contact Centre as a Service) solution for ECC's main contact centre (Contact Essex) and other contact centre instances.\r Inbound and outbound telephony calls via MS Teams (call charges).
Timeline
Award date
a year ago
Publish date
a year ago
Buyer information
Essex County Council
- Contact:
- Mark Glenister
- Email:
- mark.glenister@essex.gov.uk
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