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Awarded

Contract award for the Provision of a Customer Service Centre Service for Hertfordshire County Council

Published

Supplier(s)

Serco Limited

Value

17,826,556 GBP

Description

Awarded Contract - the contract has been awarded to Serco Limited Hertfordshire County Council has awarded a contract using CCS Framework RM6181 for the Provision of Outsourced Contact Centre and Business Services, Lot 1 Contact Centres. The initial call-off period will be for 4 years with the option to extend for two periods of up to 12 months each. The contract value range stated above in Section 1 allows for the two x 12 month extension periods.

Timeline

Publish date

7 months ago

Award date

2 months ago

Buyer information

Hertfordshire County Council

Email:
strategic.procurement@hertfordshire.gov.uk

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Notice topic

Call centre

Related topics

Telephone-answering services

Source

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