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Awarded

Automated Benefits Alerts Processing Service 2022-26

Published

Supplier(s)

Delta 4 Services

Value

60,000 GBP

Description

The provision of managed service solutions to process Universal Credit Decision Service (UCDS) alerts, Verify Earnings and Pensions (VEP) alerts, and Disabled Band Reduction Scheme alerts. For each solution the robotics works as an officer would, logging in, completing screens and calculating claims, adding notebooks, etc. to the NEC system F&HDC uses for processing revs & bens claims and accounts. It reads the screens and PDF documents and adds the required data to the system as agreed in system set up. Keywords: artificial intelligence, automation, notification, benefits, revenue

Timeline

Publish date

2 years ago

Award date

2 years ago

Buyer information

Folkestone and Hythe District Council

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Source

Procontracts
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