Call centre
Published
Supplier(s)
Value
Description
The provision of expert consultancy to DEASP to support the design, structure and processes for new and existing customer contact centres within DEASP, with a view to delivering measureable improvements in the quality of the customer experience provided by DEASP. The provision of expert consultancy to DEASP to support the design, structure and processes for new and existing customer contact centres within DEASP, with a view to delivering measureable improvements in the quality of the customer experience provided by DEASP.
Timeline
Award date
4 years ago
Publish date
4 years ago
Buyer information
Department of Employment Affairs and Social Protection
- Contact:
- Donn Maguire
- Email:
- donn.maguire@welfare.ie
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