Stakeholder Framework

Description

This is a Framework of suppliers to call on for various services within the business Stakeholder Engagement arena. The scope of the requirements has been divided into 3 individual Lots as follows: LOT 1 - Strategic support LOT 2 - Research and Insight LOT 3 - Event support Lot 1: LOT 1 - Strategic support Strategic support - including drafting engagement strategies and plans at a business wide level as well as for projects or initiatives alongside tactical reporting on progress against those strategies and plans. From long term business planning with ongoing participation to a range of short-term projects, such as report writing and development of internal capability. The NGN Stakeholder team is responsible for overseeing engagement with a wide range of Stakeholders across all areas of the business, from Local Authorities and place makers, National policy makers through to our supply chain and our own work force as well as engaging with customers. Working as an extension to the in-house stakeholder team, the appointed partners will deliver inspired strategic approaches that challenge convention and help us build long-term meaningful relationships with new and existing stakeholders. Lot 2: LOT 2 - Research and Insight Research services that provide uncover unique insight around specific areas or issues, using both on-line and face to face mechanisms. The research we undertake includes but is not limited to: Opinion, Perception, and preference testing Willingness to pay research Proposal acceptability research Through digital online communities, face to face forums and workshops, deliberative or large-scale events, suppliers will deliver actionable insight to support business planning and delivery. Through a collaborative approach they will navigate working in a complex market with regulators and deliver best in class bespoke research solutions that meet the needs of a broad range of customers and stakeholders needs, including vulnerable and 'hard to reach' consumer groups to provide effective consultation and deliver robust insight. Lot 3: LOT 3 - Event support The suppliers will deliver a wide range of stakeholder engagement events, including workshops, annual conferences, forums and customer panels and roadshows across our network.  The NGN stakeholder team support the business with the delivery of a broad range of engagement events, from conferences and Westminster events through to community roadshows and our sector-leading Citizen's panel and Young Innovators Council.  As well as large scale events we also undertake smaller bespoke public relations/ issue led events aimed at bringing together industry and government stakeholders with the purpose of influencing and engaging around policy and our business plans. To support our comprehensive programme of face-to-face engagement, our suppliers will help us develop and deliver a programme of in person and online engagement ranging from online panels, webinars, and workshops across a range of bespoke engagement events through to larger conference-style events of 100+ attendees.  Suppliers will support the in-house stakeholder and communications team with the delivery of several services as and when required including identifying suitable platforms and locations, concept development and planning, event management, event attendance, group facilitation, event hosting, technical support and producing robust reports and recommendations document, which can be used to inform business activities.