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Awarded

Service Management Software

Published

Supplier(s)

Halo Service Solutions

Value

325,000 GBP

Description

WNC are looking to implement an ITIL aligned service management solution, accessible to multiple customer organisations (including West Northamptonshire Council, Cambridgeshire County Council, Milton Keynes Council, Northamptonshire Children's Trust, North Northamptonshire Council). The solution will be used to log tickets to the following service areas: • Finance Operations o Accounts Payable o Debt Recovery o Income Processing o Financial Assessments, Payments, Direct Payments (for CCC, NNC and WNC only) • Payroll Services (includes HR Transactions) • Business Systems & Change Additional information: Value shown includes the options to extend and intila mobilisation period. This contract has an initial 2 year fixed term with a further two 12 month options to extend. Contract administered using the G-Cloud12 Framework Agreement (RM1557.12).

Timeline

Publish date

2 years ago

Award date

2 years ago

Buyer information

West Northamptonshire Council

Contact:
Daryl Read
Email:
procurement@westnorthants.gov.uk

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Notice topic

Software package and information systems

Related topics

Miscellaneous software package and computer systemsInformation systems and serversSoftware package utilitiesDatabase and operating software packageCommunication and multimedia software packageBusiness transaction and personal business software package

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