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Awarded

Telephone operator services

Published

Supplier(s)

Abtran Unlimited Company, Abtran Unlimited Company

Value

4,950,500 EUR

Description

The provision of business process outsourcing, operations skilled workforce and operational management for contact tracing centres. Contact tracing services: management and delivery of non-clinical call 3s as part of national contact tracing services for the HSE. Service capacity to be provided up to 100 full-time equivalents. Support the CMP to develop a more robust contact centre management structure and provide CTC operations management and support roles to augment existing HSE and CPL roles, across the 6 HSE CTCs.

Timeline

Award date

3 years ago

Publish date

3 years ago

Buyer information

Health Service Executive (HSE)

Contact:
Aisling O Brien
Email:
aisling.obrien4@hse.ie

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Notice topics

Dedicated-business telephone network servicesTelephone operator servicesTelephone-answering services

Related topics

Call centreTelephone operator servicesTelephone-answering servicesOffice-support servicesCommunication land-line rentalTelephone switchboard services

Source

Ted (OJEU)
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