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Awarded

Out of hours call handling service 2018-2022

Published

Supplier(s)

Coast & Country Housing Ltd - Business & Marketing Manag

Value

7,571 GBP

Description

- provide a call handling service during the Service Hours to deal with emergency repair requests and other reports and to deal with these in an appropriate manner in accordance with agreed standards and procedures ("Emergency Services"); - at defined times, as requested, provide a call handling service (i.e. handling emergency calls only) outside the Service Hours to the same standards as required during the Service Hours (the "Additional Emergency Services"); - at other defined times, as requested, provide a more comprehensive call handling service to deal with all enquiries in an appropriate manner in accordance with agreed standards and procedures (the "All Call Services").

Timeline

Publish date

6 years ago

Award date

6 years ago

Buyer information

Broadacres Housing Association

Contact:
Chris Hyde
Email:
chris.hyde@broadacres.org.uk

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Notice topic

Call centre

Related topics

Telephone-answering services

Source

Contracts Finder
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