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Awarded

Halton Housing - CRM and Customer Portal Software and Associated Services

Published

Supplier(s)

DB Group Limited (t/a Esuasive)

Value

750,000 GBP

Description

This ITT is for CRM and Customer Portal. As a minimum, this contract will be to supply, install, implement, support, maintain and develop all the software and related services as per the requirement of this specification. The main areas of functionality will include but not limited to.• CRM• Customer Portal• Customer Engagement• Reporting• Core Applications Integration• Data Management and MigrationWe are expecting the implementation phase to start no later than October 2022 and be ready for live deployment by April 2023. The contract will be for 4 years. Lot 1: This ITT is for CRM and Customer Portal. As a minimum, this contract will be to supply, install, implement, support, maintain and develop all the software and related services as per the requirement of this specification. The main areas of functionality will include but not limited to.• CRM• Customer Portal• Customer Engagement• Reporting• Core Applications Integration• Data Management and Migration

Timeline

Award date

2 years ago

Publish date

2 years ago

Buyer information

Halton Housing Trust

Contact:
Claire Paton
Email:
tenders@cirruspurchasing.co.uk

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Notice topics

Customer Relation Management software packageIT services: consulting, software development, Internet and supportSales, marketing and business intelligence software package

Related topics

Computer back-up and catalogue conversion servicesComputer audit and testing servicesComputer network servicesComputer support and consultancy servicesComputer-related servicesInternet services

Source

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